Appian Customer Reviews 2024

Appian

7.9 /10

What is Appian?

Automate complex workflows at the speed of low-code. Appian provides a low-code automation platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.

Company Details

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Appian Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian.

90 Likeliness to Recommend

95 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian?

5% Negative

12% Neutral

83% Positive

Pros

Saves Time
Fair
Acts with Integrity
Includes Product Enhancements

Feature Ratings

Average 80

Cross-Platform Deployment

Role-Based Access Management

Cloud Deployment

Data and Entity Mapping

Templates

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Automated Delivery Pipeline

Application Inventory and Dashboard

Plug-and-Play Architecture

Vendor Capability Ratings

Average 82

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Appian Reviews

Chris K.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Rigid and dissapointing

Likeliness to Recommend

5 /10

What differentiates Appian from other similar products?

Ability to customize GUI

What is your favorite aspect of this product?

Ability to customize data fields and reporting

What do you dislike most about this product?

It’s slow and permissions are fragmented and difficult to maintain

What recommendations would you give to someone considering this product?

Look at alternatived

Pros

Client Friendly Policies
Unique Features
Effective Service
Saves Time

Cons

Inhibits Innovation
Under Delivered
Less Reliable

RAUNAK A.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

APPAIN: "INCRIDIBLE CLOUD COMPUTING SOFTWARE APP"

Likeliness to Recommend

9 /10

What differentiates Appian from other similar products?

Appian stands out from other similar products with its integrated platform approach, which makes it easier to deploy applications. Its low-code development model means developers are accelerated by the platform, allowing them to build apps far faster than developing entire solutions from scratch. Additionally, Appian offers dynamic case management capabilities with powerful analysis and reporting tools, to ensure organizations get the most out of their data. Finally, it provides built-in security for enterprise environments and ensures apps remain in full compliance with industry regulations.

What is your favorite aspect of this product?

My favorite aspect of this product is the ease of use. The user interface is very intuitive and I find it very easy to create new products, process orders, manage inventory and track sales. Also, the delivery service integrated with the app provides quick and reliable deliveries that make my customers happy. I can also customize my products and let customers personalize them to their own needs.Best likethings of this product appain is that it provides a comprehensive, reliable and complete catalog of products. It also delivers accurate product comparison feature to help its customers make informed decisions when shopping.

What do you dislike most about this product?

I dislike the lack of customer service and support when it comes to Appain. It is frustrating when trying to get help or ask questions about a product, and not getting a response from anyone. Additionally, many of their products appear to be low-quality copies of other brands, which can be quite misleading for customers.

What recommendations would you give to someone considering this product?

I would highly recommend considering this product. Here are the reasons why: • OPPORTUNITY ANALOGY - the product offers a unique opportunity to access a highly valuable market in a way that is much easier than before, due to its transformative technology.SHOWS TRACTION - the product has impressive product traction numbers for its own product, thus answering the question of whether users will actually want the product when it is launched. • SHOWS COMPETITIVE LANDSCAPE - the product educates the listener with some insights into the competitive landscape, emphasizing both.I can confidently say that this product offers a unique opportunity.

Pros

Helps Innovate
Unique Features
Caring
Saves Time

Cons

Less Inspiring

Appian

What is Appian?

Company Details

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Awards & Recognition

Appian Ratings

90 Likeliness to Recommend

95 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Appian?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cross-Platform Deployment Ability to build applications that are functional and accessible on multiple user devices and platforms (e.g. mobile phones, tablets, websites).

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Cloud Deployment Solution offers the capability to deploy applications in the platform to the cloud.

Data and Entity Mapping Ability to break down an application by form and entities, and see how their relationships will affect one another when specific actions are executed.

Templates Pre-built and customizable templates for building applications. Includes sample UI templates and designs compliant with industry and regulatory standards.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application’s data models, business logic, user interfaces, etc.

End to End Lifecycle Management Solution provides workflows, versioning, recovery and rollback and other tooling and capabilities for managing the entire software lifecycle.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

Application Inventory and Dashboard A list of applications built and deployed by the solution. Out-of-the-box and customizable KPIs and metrics measure the system performance, value and usage.

Plug-and-Play Architecture Solution provide out-of-the-box plug-ins and connectors and REST APIs for customized integrations with third-party applications, databases and services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Appian Reviews

Chris K.

Rigid and dissapointing

Likeliness to Recommend

Pros

Cons

RAUNAK A.

APPAIN: "INCRIDIBLE CLOUD COMPUTING SOFTWARE APP"

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Cross-Platform Deployment

Role-Based Access Management

Cloud Deployment

Data and Entity Mapping

Templates

Backend Coding and Scripting

GUI Application Designer

End to End Lifecycle Management

Automated Delivery Pipeline

Application Inventory and Dashboard

Plug-and-Play Architecture

Vendor Capability Ratings

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Business Value Created

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization