What is Alchemer?
Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alchemer?
Pros
- Respectful
- Performance Enhancing
- Acts with Integrity
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Customizable Branding
Collaboration
APIs and Integration
Branching and Logic
Multi-Media Support
Templates & Question Library
Role and User Management
Mobile Support
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
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Alchemer Reviews
Christina B.
- Role: Consultant
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jun 2021
Useful & adaptable, but needs better support
Likeliness to Recommend
What differentiates Alchemer from other similar products?
I'm not sure how it is different from a platform like Qualtrics
What is your favorite aspect of this product?
It is adaptable and offers many different features
What do you dislike most about this product?
It has a steep learning curve and customer service isn't easily accessible
What recommendations would you give to someone considering this product?
Consider first if you have internal IT support who can help you, if needed
Pros
- Unique Features
- Respectful
- Helps Innovate
- Reliable
Cons
- Less Effective Service
- Wastes Time
- Security Frustrates
Brian K.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2021
Cost effective - best "DIY" survey tool
Likeliness to Recommend
What differentiates Alchemer from other similar products?
Cost effective and powerful enough for most modest to fairly complex survey needs.
What is your favorite aspect of this product?
Easy to use - reasonably priced versus alternatives (e.g. Survey Monkey, Qualtrics) - very good for B2B audiences too
What do you dislike most about this product?
Complex questions (nesting, customizing) could be more intuitive, have more user-ready templates. Also, more templates (plug and play questions) would be helpful (especially new ideas they can recommend on the forefront of what's current in online market rsch/survey techniques)
What recommendations would you give to someone considering this product?
Definitely try this first (especially if you are moderately to very experienced in writing and delivering surveys) before contracting external resources to do your surveys - it's pretty simple (and you don't have to be a tech/IT or market research "wiz")
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Githatu D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Very Helpful Built In Logic
Likeliness to Recommend
What differentiates Alchemer from other similar products?
You can get anything you think about regarding online survey
What is your favorite aspect of this product?
perfect for internal and external survey Interesting UI and ease of use Multiple templates
What do you dislike most about this product?
Some useful features are hard to find
What recommendations would you give to someone considering this product?
The product has made my work easier, so it can make yours to
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing