Airtable Customer Reviews 2024

Airtable

8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

87 Likeliness to Recommend

97 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Caring
Helps Innovate
Saves Time

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Quote to Project Conversion

Email Synchronization & Tracking

Workflow Management

Resource Management

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Average 83

Ease of Data Integration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Romina J.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

create successful campaigns

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

This fantastic tool makes it easier for me to manage all of my information. Its spreadsheet-style interface makes the information easily comprehensible at a glance and enables us to interact with it all.

What is your favorite aspect of this product?

I enjoy it because it's a really flexible platform that I can use to develop massive projects, manage connections with my clients, save important information about clients or staff, schedule virtual lessons or video conferences, and much more.

What do you dislike most about this product?

Nothing about utilizing this platform bothered me; it has offered me a plethora of options regarding the field I wish to work in and wonderful features for comfortable working.

What recommendations would you give to someone considering this product?

Strongly advised for professionals with experience using spreadsheets or Excel, as it has a lot of similarities to those programs. It offers features like formulae that make data management easier, and it allows me to view all the data in several formats.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Sanket B.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Airtable - Streamlining Work for Better Results

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is great for working together in real-time. Many people can use the same database at once. It has helpful features like comments, attachments, and activity tracking that make it easy for teams to talk and work together smoothly.

What is your favorite aspect of this product?

My favourite aspect of Airtable is the continuous improvement. The dedicated team behind Airtable consistently adds new features and enhancements based on user feedback. They actively listen to what users say, making changes to meet evolving needs.

What do you dislike most about this product?

f you're dealing with private or very important information, you might worry about Airtable being on the internet. It's important to check if it follows your organisation's rules for keeping things safe.

What recommendations would you give to someone considering this product?

If you're just starting with Airtable, try using it for a small project or with a small group of people. This way, you can get used to how it works without feeling overwhelmed.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2024

One of the best product in this category

Likeliness to Recommend

8 /10

Pros

Client's Interest First
Helps Innovate
Reliable
Performance Enhancing

Airtable

What is Airtable?

Company Details

Need Assistance?

Awards & Recognition

Airtable Ratings

87 Likeliness to Recommend

97 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Romina J.

create successful campaigns

Likeliness to Recommend

Pros

Sanket B.

Airtable - Streamlining Work for Better Results

Likeliness to Recommend

Pros

One of the best product in this category

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Quote to Project Conversion

Email Synchronization & Tracking

Workflow Management

Resource Management

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of Customization

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support