What is Agorapulse?
Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Agorapulse?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Dashboards and Visualization
Social Moderation and Workflow Management
Social Response Management
Social Media Channel Integration Outbound
Social Asset Management
Campaign Execution
Social Post Archival
Sentiment Analysis
Trend Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Availability and Quality of Training
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Agorapulse Reviews
Adam F.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Aug 2023
A Great & Affordable Social Media Management Tool
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
Agorapulse has a strong and positive reputation within the Social Media Manager community as the user interface is easy to use, unlikely many competitors which have a steep learning curve. Agorapulse provides a unified inbox where you can view and respond to your in-bound social media direct messages, public comments, and other mentions from major social networks including LinkedIn, Instagram, Facebook and YouTube. This streamlines customer engagement preventing missed messages. The tool provides a range of analytics & reporting features that offer insights into social media performance, engagement metrics, and audience growth
What is your favorite aspect of this product?
Agorapulse is one of the most intuitive and user-friendly social media management tools on the market which enables new users irrespective of their previous experience, to harness its full potential. Although bugs are uncommon, when the Agorapulse Support team are needed, I find them to be responsive, effective, polite and keen to help. I feel like I’m being heard - with other platforms, it seems like raised tickets are ticked off as a checklist. Using Agorapulse is enjoyable. The reporting functionality is detailed but not complex, and the visuals not only helps users to spot trends, but to be extracted for internal decks.
What do you dislike most about this product?
Agorapulse had the ability to do some social listening however that functionality paled in comparison to competitors such as Sprout Social and Brandwatch. Since X (formally Twitter) increased pricing plans for API access, Agorapulse has stopped offering social media listening for that platform.
What recommendations would you give to someone considering this product?
As with any product, consider your requirements before purchasing any social media management tool. Agorapulse is a popular platform for a reason - but it may not fit your specific requirements. For example, if your brand heavily uses WhatsApp, Twitch, Discord or Pinterest, then Agorapulse won't be able to help you. In addition, if social media listening is an important part of your role to provide your organisation with data-driven insights, you'd be better off with another tool. However, Agorapulse is a very reliable platform with a fantastic customer care team and beautiful reports.
Pros
- Trustworthy
- Respectful
- Fair
- Friendly Negotiation
Cons
- Commodity Features
Kantafu K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2023
A Great Social Media Management Solution For SMEs
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
When it comes to managing social media presence, Agorapulse is the best as it also comes with social media monitoring features making it irresistible
What is your favorite aspect of this product?
I like that it integrates well with most social media pages It makes growing business social media presence easy It tracks mentions It's easy to create and schedule posts
What do you dislike most about this product?
All has been smooth and really no complaints while using Agorapulse
What recommendations would you give to someone considering this product?
It has served as really well as a social media management software and so I recommend it as it also makes social media monitoring easy
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Caring
Olivia S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and many features
Likeliness to Recommend
What differentiates Agorapulse from other similar products?
Options of linking multiple social media accounts (14 FB country-specific accounts)
What is your favorite aspect of this product?
Having all social media interaction in one platform
What do you dislike most about this product?
The reporting features, they feel limited in terms of determining agent's productivity
What recommendations would you give to someone considering this product?
It;s a good platform with excellent cost/benefit
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
