What is AgilQuest?
AgilQuest delivers workspace and conference room scheduling and measurement software solutions for the modern, flexible workplace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
89 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love AgilQuest?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Badging and Sensor Integration
Multi Device Capability
API Integration
Workflows and Notifications
Dashboards and Reporting
Contact Tracing
Reservation System
Administrator Controls
Workspace Maps/Floorplans
Space Descriptions
Custom Search
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Vendor Support
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
AgilQuest Reviews
- Role: Operations
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy to setup, user friendly
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Grace T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Easy to navigate, customizable
Likeliness to Recommend
What differentiates AgilQuest from other similar products?
clean dashboard
What is your favorite aspect of this product?
effective tracing
What do you dislike most about this product?
not easy to customize copy pasted reservation
What recommendations would you give to someone considering this product?
effective tracing
Pros
- Effective Service
- Respectful
- Security Protects
- Performance Enhancing
Missy S.
- Role: Operations
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Aug 2021
Fantastic product, unbeatable customer service!
Likeliness to Recommend
What differentiates AgilQuest from other similar products?
The customer service is far above and beyond most companies. Real people who own their product, and want to find an answer or solution as much as you do. Often when I'm looking for something specific, if they don't have something already created (report wise) they're willing to build it, usually responding "Chances are, someone else is looking for the same thing." That's amazing customer service.
What is your favorite aspect of this product?
Ease of use. I have seen many people walk in off the streets and be able to use the system with no training whatsoever, it's that intuitive.
What do you dislike most about this product?
I don't think this is a product issue, but integration upgrades with certain platforms are always a tad painful.
What recommendations would you give to someone considering this product?
Many programs will brag about their product and their customer service, this team doesn't, they don't need to. Their customers will do it for them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing