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ADP Workforce Now Logo
ADP

ADP Workforce Now

Composite Score
8.1 /10
CX Score
8.2 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

92 Plan to Renew

4
Since last award

83 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
7% Neutral
84% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Interactive Organizational Chart

83

Employee Record

82

Leave Management

81

Payroll Administration

81

Position Management

81

Workforce Planning

81

Scheduling

81

Benefits Administration

80

Time and Attendance

80

Talent Management

78

Reporting and Analytics

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Ease of Implementation

80

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Harry B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

"Incredible Product"

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce includes tools to help businesses stay compliant with local and federal regulations, reducing the risk of legal issues.

What is your favorite aspect of this product?

ADP Workforce offers a wide range of features, covering payroll, time and attendance, benefits administration, and talent management, providing businesses with a comprehensive solution to manage their workforce.

What do you dislike most about this product?

The cost of ADP Workforce may be a significant factor for smaller businesses, as comprehensive HR solutions can come with a substantial price tag.

What recommendations would you give to someone considering this product?

Ensure that your team receives proper training on using ADP Workforce. Additionally, consider the level of support and customer service provided by ADP to address any issues or questions that may arise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kaushik K.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to use, but not so many configuration options

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

unbale to customize

What recommendations would you give to someone considering this product?

understand each module and confirm it suites your business

Pros

  • Includes Product Enhancements
  • Reliable
  • Respectful
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Efficient Service

James G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Please add copy and paste timekeeping

Likeliness to Recommend

5 /10

What differentiates ADP Workforce Now from other similar products?

The benefits portion and menus are appealing and easy to use

What is your favorite aspect of this product?

Benefits and compensation tracking are easy and also easy to get my tax documents

What do you dislike most about this product?

The thing I do most in the system is enter my hours and I have to manually enter them which is annoying since our previous vendor it was an easy copy and paste

What recommendations would you give to someone considering this product?

Overall it is great but timekeeping is a chore

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Less Productive
  • Commodity Features

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