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ADP

ADP Workforce Now

Composite Score
8.1 /10
CX Score
8.2 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

92 Plan to Renew

4
Since last award

83 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

9% Negative
7% Neutral
84% Positive

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Acts with Integrity

Feature Ratings

Average 79

Interactive Organizational Chart

83

Employee Record

82

Leave Management

81

Payroll Administration

81

Position Management

81

Workforce Planning

81

Scheduling

81

Benefits Administration

80

Time and Attendance

80

Talent Management

78

Reporting and Analytics

78

Vendor Capability Ratings

Average 78

Breadth of Features

82

Ease of Implementation

80

Business Value Created

80

Usability and Intuitiveness

80

Quality of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

78

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

75

Vendor Support

73

ADP Workforce Now Reviews

Robin F.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Very user friendly but a bit old school

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

Easier to use, more user friendly

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Doesn't have all capabilities of other systems

What recommendations would you give to someone considering this product?

Decide what you need it for - basic HR management is great. There are other systems that do more.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Transparent

Cons

  • Commodity Features
  • Less Efficient Service

Ronit S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2025

ADP : King Of Payroll

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

The service which you get is top notch!

What is your favorite aspect of this product?

It’s a reliable product.

What do you dislike most about this product?

Cost is higher however the things are good when you start using it

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alex R.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

cloud‑based, all‑in‑one HR

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

ADP Workforce Now stands out for its robust payroll, compliance tools, integrated HR suite, scalable modules, and industry benchmarking—ideal for midsize to large businesses needing an all-in-one platform.

What is your favorite aspect of this product?

Payroll & Compliance Automation — Automatically handles tax filings, wages, withholdings, legal compliance across jurisdictions.

What do you dislike most about this product?

Integrated HR + Analytics + Reporting Suite — Centralized HR workflows (onboarding, benefits, time tracking) with dashboards and benchmarking/people‑analytics.

What recommendations would you give to someone considering this product?

You need a lightweight, very intuitive tool, especially for recruitment / ATS,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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