What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 80

On-Demand/Off-Cycle Pay

100

Global/Multi-Country Payroll

100

Analytics and Reporting

100

Vacation and Leave Management

84

Direct Deposit

83

Compensation Management

82

Time and Attendance

82

Benefits Calculation

81

Tax Form Preparation

81

Taxation Deduction

79

HR Systems Interface

79

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

78

Quality of Features

78

Ease of Implementation

77

Breadth of Features

76

Ease of Data Integration

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Business Value Created

74

Availability and Quality of Training

74

Vendor Support

72

Ease of Customization

71

ADP Workforce Now Reviews

Sara B.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

Ease of use, product lives up to its name

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

Their customer service

What is your favorite aspect of this product?

Interface and ease of use

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

That if you are looking for an easy application for your payroll this is it

Pros

  • Fair
  • Over Delivered
  • Continually Improving Product
  • Reliable
  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

ADP is a great and simple tool!

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Effective Service
  • Transparent
  • Trustworthy

Cons

  • Vendor's Interest First
  • Leverages Incumbent Status

Kelli J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Very easy to use and easier to understand

Likeliness to Recommend

7 /10

What differentiates ADP Workforce Now from other similar products?

Their response time was much quicker and more detailed then the other

What is your favorite aspect of this product?

The ease of each program

What do you dislike most about this product?

The amount of time I need to process payroll

What recommendations would you give to someone considering this product?

To go through each program and learn exactly what it can do. Very self explanatory

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Saves Time

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