What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Payroll category

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ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

86 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

6% Negative
11% Neutral
83% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 80

On-Demand/Off-Cycle Pay

100

Global/Multi-Country Payroll

100

Analytics and Reporting

100

Vacation and Leave Management

84

Direct Deposit

83

Compensation Management

82

Time and Attendance

82

Benefits Calculation

81

Tax Form Preparation

81

Taxation Deduction

79

HR Systems Interface

79

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

78

Quality of Features

78

Ease of Implementation

77

Breadth of Features

76

Ease of Data Integration

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

74

Business Value Created

74

Availability and Quality of Training

74

Vendor Support

72

Ease of Customization

71

ADP Workforce Now Reviews

Laura R.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

compared to similiar products, ADP is Easy to use, but a bit pricey.

What is your favorite aspect of this product?

my favorite aspect of this product is that it is easy to use

What do you dislike most about this product?

I dislike most about this product that it is a bit pricey

What recommendations would you give to someone considering this product?

I do not have recommendations to give to someone considering this product

Pros

  • Continually Improving Product
  • Efficient Service
  • Helps Innovate
  • Reliable

karen m.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Great product! Adaptable to many needs.

Likeliness to Recommend

8 /10

What differentiates ADP Workforce Now from other similar products?

Their customer service. Adaptability.

What is your favorite aspect of this product?

Time savings.

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Lots of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelly N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

Needs more customization capabilities

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

Integration capability

What is your favorite aspect of this product?

Integration capability

What do you dislike most about this product?

Lack of customization

What recommendations would you give to someone considering this product?

Make sure it has the capabilities to integrate with current workflow

Pros

  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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