What is ADP TotalSource?
From easy recruiting tools to world-class, cost-effective benefits — plus great payroll and HR — ADP TotalSource® helps you accomplish more, faster. And you're supported by ADP experts through every decision and every question.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
91 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP TotalSource?
Pros
- Security Protects
- Reliable
- Trustworthy
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Self Service Portal
Regulatory Compliance
Payroll Integration
Contributions and Payment Tracking
Claims Management
Provider Management
User and Enrollment Management
Benefits Administration
Archiving and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
ADP TotalSource Reviews
Indira H.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2023
Easy to learn & use
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
Lots of capabilities
What is your favorite aspect of this product?
benefits integration
What do you dislike most about this product?
Challenge getting correct answers sometimes
What recommendations would you give to someone considering this product?
Take online classes w/ ADP
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Nicholas W.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2023
Customization for Customer is minimal
Likeliness to Recommend
What differentiates ADP TotalSource from other similar products?
I feel ADP TotalSource is an abundant payroll program, but not necessarily the most abundant HRIS system.
What is your favorite aspect of this product?
The payroll review and pay process is easy to use.
What do you dislike most about this product?
Lack of support in customization of program for their customers.
What recommendations would you give to someone considering this product?
I would look for more all around programs that have better customization.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2023
Better for mid size company
Likeliness to Recommend
Pros
- Caring
- Helps Innovate
- Effective Service
- Saves Time