What is Adobe Analytics?
Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Analytics?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Audience Demographics
Audience Segmentation
Customer Journey Modelling
Anomaly Detection
Cross Channel Attribution Analysis
Real Time Workflow Automation
Predictive Analytics
Conversion Analysis
API Framework
Metadata Management
Vendor Capability Ratings
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Website Analytics
Score 8.8
View Adobe Analytics in this category (opens in a new tab)
Voice of the Customer
Score 8.3
View Adobe Analytics in this category (opens in a new tab)
Product Analytics
Score 8.2
View Adobe Analytics in this category (opens in a new tab)
Digital Analytics
Score 8.1
View Adobe Analytics in this category (opens in a new tab)
Adobe Analytics Reviews
RAJAT S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
Ease of use can create multiple dashboard easil
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
Easy to use Easy implementation Can be integrated with multiple technologies great for creating multiple dashboards Different level of tracking can be done sharing is easy can have multiple editor of the dashboards
What is your favorite aspect of this product?
Easy to use Easy implementation Can be integrated with multiple technologies great for creating multiple dashboards Different level of tracking can be done sharing is easy can have multiple editor of the dashboards
What do you dislike most about this product?
Price is high lags sometimes Requires high bandwidth of network
What recommendations would you give to someone considering this product?
Great software to use for all kinds of analytics requirements
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Mohammad Bilawal B.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Nov 2021
Amazingly enhance your marketing decisions
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
The UX/UI of Adobe analytics is amazingly perfect, for the new users who come from a background of no knowledge of how analytics software works. My breakthrough was from Adobe analytics and I had no knowledge before using any other product even Google analytics.
What is your favorite aspect of this product?
The audience segmentation is the best feature of the product, along with creating the goals. No matter what your business requires, setting the metrics and dimensions required for your business makes this product in the top place.
What do you dislike most about this product?
I wouldn't say i dislike it but it is a bit expensive
What recommendations would you give to someone considering this product?
If you are looking for a platform which provides deep understanding of your website data and support decision making, there is no other one available in the market except Adobe analytics.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Chiasa K.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2021
Configuration options in great detail
Likeliness to Recommend
What differentiates Adobe Analytics from other similar products?
Adobe Analytics provides a plethora of options and a great deal of flexibility when it comes to segmentation. It is feasible to track single-page apps. Tracking is done first, thus cookie IDs may be gathered much more effectively. Report groups and even individual control panels can be used to restrict user access. It is also possible to integrate directly with other Adobe products, such as Target, for customisation. Adobe Analytics offers the connoisseur almost every possibility to create dashboards, reports, metrics, segments, etc. The flexibility and possible combinations are probably endless. Another advantage is a multitude of assistance
What is your favorite aspect of this product?
Data transfers between Adobe Marketing Cloud and other situations, such as Google Marketing Platform, invariably result in losses. However, the usage of own cookies against third-party cookies somewhat offsets or even outweighs these disadvantages (e.g. Floodlight). The benefit definitely resides in the versatility and options provided by AA; nevertheless, this also implies that configuration is not instantly feasible. Users can create or customize their own dashboards after receiving an introduction and understanding of the necessary parts. Such as learning areas, videos and a large number of users on the web, who help productively.
What do you dislike most about this product?
Behind the clean design and user interface is a monster of intricacy. Just as with Photoshop or Excel, it all appears to be extremely straightforward at first sight, but there is a steep learning curve to overcome until you utilize the tool effectively and produce extra value. It is also simple to produce a job report that appears reasonable at first sight but exposes in depth that its content is utter rubbish. As a result, it is more of a tool for professionals than for beginners. Adobe Analytics offers a wealth of custom dimensions and metrics, which are only available in the GA 360 upgrade. However, Adobe Analytics is not free.
What recommendations would you give to someone considering this product?
The core application scenario is the monitoring of general user behavior across our vast website. The production of detailed reports to answer specific inquiries is also connected very easily. The export as CSV or PDF, which is properly prepared for systems or administration, is a significant advantage. Because of the numerous configuration choices, usage is more complicated than with other systems and necessitates training. The connection of the Google panorama and other solutions is feasible, but always fails when the TechStack is changed. Furthermore, the costs are rather expensive. Standard GA tracking may be sufficient for retailers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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