What is Addigy?
Addigy is a cloud-based IT management platform to manage and secure macOS, iOS, iPadOS and tvOS devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more. At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Addigy?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Mobile Device Management
Ransomware Recovery and Removal
Remote NOC, SOC, Helpdesk Integration
Endpoint Backup
Support for IoT Devices
Process Automation
Discovery
Real User Monitoring
Anti Malware Signature Detection
Network Management
Remote Control
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Breadth of Features
Addigy Reviews
Jason D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Great Product with responsive teams
Likeliness to Recommend
What differentiates Addigy from other similar products?
Their responsiveness as a vendor, fastest I've ever worked with
What is your favorite aspect of this product?
The seemless integration to products such as autotask and itglue
What do you dislike most about this product?
some redundant systems, otherwise laid out cleanly
What recommendations would you give to someone considering this product?
Establish yourself in the community and take full advantage of what Addigy has to offer
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Constantly evolving modern MDM solution
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
Rico G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Good features some technical flaws Support lacking
Likeliness to Recommend
What differentiates Addigy from other similar products?
More features than other products that were tested and better price point for equal or better value based on trial. Previous MDM software lacking necessary support for critical IT infrastructure in place. Addigy allowed for what was required in an MDM platform. Feature-rich software with decent knowledge base and easy to implement.
What is your favorite aspect of this product?
Easy enrollment for mobile devices especially Apple products.
What do you dislike most about this product?
Technical issues arise that Addigy support has not provided assistance with
What recommendations would you give to someone considering this product?
Be sure to extensively test new features before rolling out. Don't count on relying on tech support too much.
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Unique Features