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Addigy

Addigy

8.5 / 10
Category
Addigy
8.5 / 10

What is Addigy?

Addigy is a cloud-based IT management platform to manage and secure macOS, iOS, iPadOS and tvOS devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more. At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise.

Company Details


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Awards & Recognition

Addigy won the following awards in the Remote Monitoring and Management category

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Addigy Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Addigy.

93 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Addigy?

0% Negative
13% Neutral
87% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Respectful

Feature Ratings

Average 91

Mobile Device Management

96

Ransomware Recovery and Removal

96

Remote NOC, SOC, Helpdesk Integration

96

Endpoint Backup

95

Support for IoT Devices

94

Process Automation

94

Discovery

92

Real User Monitoring

91

Anti Malware Signature Detection

91

Network Management

89

Remote Control

88

Vendor Capability Ratings

Average 92

Ease of Customization

100

Ease of Implementation

100

Ease of IT Administration

100

Quality of Features

100

Usability and Intuitiveness

100

Availability and Quality of Training

93

Business Value Created

93

Ease of Data Integration

93

Product Strategy and Rate of Improvement

93

Vendor Support

93

Breadth of Features

87

Addigy Reviews

Sergey M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product, and awesome customer support!

Likeliness to Recommend

10 / 10

What differentiates Addigy from other similar products?

Everything! Simplicity of use, ease of administration, a nice variety of features. It's an all-inclusive solution for any IT admin, who wants to make administration of the Macs a breeze!

What is your favorite aspect of this product?

Ease of end-point deployment, and software installation automation, but the most is the highly customizable dashboard, which provides a lot of information without digging in, It's all there in front of you!

What do you dislike most about this product?

I can't say I dislike it, but I wish there was an ability to notify admin when end points are provisioned or removed from the infrastructure. A lack of such notifications can leave you blind.

What recommendations would you give to someone considering this product?

Don't think twice! Jump in and start using the product right away! You won't look back!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor a.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Very easy to use and learn

Likeliness to Recommend

10 / 10

What differentiates Addigy from other similar products?

I like that it doesn’t need the end user doesn’t have to do anything. It was also easy to learn

What is your favorite aspect of this product?

Easy for me to learn and works great. No down time

What do you dislike most about this product?

It does fine. No dislikes

What recommendations would you give to someone considering this product?

It’s a great help for sure and easy to learn

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Theresa E.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Super easy to implement and use

Likeliness to Recommend

10 / 10

What differentiates Addigy from other similar products?

Super easy to set up and end users have no trouble with this at all

What is your favorite aspect of this product?

No codes to type in for the end user to get help from IT with remote

What do you dislike most about this product?

There isn't anything I dislike really

What recommendations would you give to someone considering this product?

This is awesome and super easy to set up

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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