What is ActivTrak?
ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ActivTrak?
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Screenshots
Task Tracking
Email Monitoring
Application and URL Monitoring
Productivity Analysis
Dashboards and Reporting
Location Tracking
Domain Blocking
Alerts
Keystroke Recording
Document and File Tracking
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
ActivTrak Reviews
Olalekan A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Excellent Activity tracking tool
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
It is distinctive and different because of its intuitive dashboard that provides in-depth analysis of each user, including screenshotting and warning when alerts are broken.
What is your favorite aspect of this product?
One of the amazing features is Real Time Screensharing, which generates alerts when users access software or websites that they are not supposed to view during work hours. It is also pretty simple to set up. Overall, it has boosted our company's productivity.
What do you dislike most about this product?
I have no hatred for this product and have been pleased with its performance thus far.
What recommendations would you give to someone considering this product?
This technology is a must-have for any productivity-focused business, and I recommend that you jump right in and get started.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Brandon A.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
"The best monitoring tool"
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
There are not many differences with other programs, but it has a good price and is easy to use.
What is your favorite aspect of this product?
Allows us to operate remotely without fear, allowing us to grow our staff without the normal geographic limitations. You may choose which applications are work-related, and the monitoring is done automatically. With screenshots taken every few minutes, our staff can keep tabs on their time, but they're also mindful that they need to be doing the proper thing and not simply lingering on applications.
What do you dislike most about this product?
A video playthrough would be ideal so that we could fast analyze screenshots when necessary since getting to them and understanding them may be difficult at times (I never look at them)
What recommendations would you give to someone considering this product?
Many options were evaluated, however Activtrak came out on top in various areas.
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Thomas C.
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Always reliable and highly valuable tool!
Likeliness to Recommend
What differentiates ActivTrak from other similar products?
It really just does it all. We originally purchased to monitor troubles employees, but has grown to help monitor and coach remote locations, and remote employees. Without this tool, I do not think we would have been able to confidently keep so many employees working through the pandemic. This tool clearly let us know that our employees were doing the right things, even when working from home. No other product we've researched as all the features of Activtrak.
What is your favorite aspect of this product?
Screenshots- "A picture is worth a thousand words". You get the timestamp and literally an image of every single thing on the screen in that moment. Total transparency.
What do you dislike most about this product?
Screenshots take a really long time to load.
What recommendations would you give to someone considering this product?
If you need to monitor remote employees, there is not a better tool. Also is critical in internal investigations with troubled employees.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy