ActivTrak Logo
ActivTrak Logo
ActivTrak

ActivTrak

7.9 /10
Category
ActivTrak
7.9 /10

What is ActivTrak?

ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.

Company Details


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Awards & Recognition

ActivTrak won the following awards in the Employee Monitoring category

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ActivTrak Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActivTrak.

84 Likeliness to Recommend

2
Since last award

95 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActivTrak?

0% Negative
5% Neutral
95% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Screenshots

89

Task Tracking

89

Email Monitoring

87

Application and URL Monitoring

87

Productivity Analysis

86

Dashboards and Reporting

84

Location Tracking

83

Domain Blocking

81

Alerts

79

Document and File Tracking

78

Keystroke Recording

78

Vendor Capability Ratings

Average 82

Ease of Customization

86

Quality of Features

85

Ease of Implementation

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Business Value Created

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

75

Vendor Support

73

ActivTrak Reviews

Judith B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

exceptional tool for remote office.

Likeliness to Recommend

10 /10

What differentiates ActivTrak from other similar products?

ActivTrak simplifies many of the hassles of employee tracking and keeping employees, groups and projects on track is our company's primary goal. This means that it meets all the requirements we need to increase the productivity of our workforce. In addition, it has provided audit trails and evidence in investigations and is a solution to maintain employee performance. Other than that it is an intuitive and affordable platform that is well suited for small and medium-sized businesses.

What is your favorite aspect of this product?

ActivTrak has a sleek and responsive user interface. It provides easy employee setup and detailed, accurate, performance-focused reporting and announcements on par with what you'd get from a business intelligence tool. The activity log is a great resource for detailed information. The work schedule is one of my favorite reports. I can pull employee reports and descriptively display their working hours.

What do you dislike most about this product?

The truth seems to me to be a very complete application but the first time you log in, it was a bit frustrating and it takes a little time to locate everything. ActivTrak is a bit heavy when it comes to looking up employee data, especially if you're tracking more than 7 days. On the other hand, it is important to mention that the prices seem exorbitant to me since they are based on storage and use.

What recommendations would you give to someone considering this product?

ActivTrak is very well provided to track each remote users in different countries, Excellent software for continuous tracking of employees. In addition, we can take screenshots. It is very positive when it comes to wanting to put order and discipline in the working hours of employees. In short, he approved us to make the innovation in a safe way to work from home without losing productivity, and in this way the management controlled the time of all the employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel M.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Increase in Productivty!

Likeliness to Recommend

7 /10

What differentiates ActivTrak from other similar products?

I found the support from the customer service team was what won it for us. always on hand, time zone difference didn't matter.

What is your favorite aspect of this product?

The easy to use dashboard means i can monitor productivity at a glance

What do you dislike most about this product?

Some of the deeper insight features arent 'click to run' and need abit of setting up.

What recommendations would you give to someone considering this product?

Be prepared to have to spend a little time tackling the admin like what domains to block and which category certain sites belong to. but once its done, its done and really helps you.

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

Samantha C.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Affordable pricing, easy to use, and and lovable!

Likeliness to Recommend

10 /10

What differentiates ActivTrak from other similar products?

The vast variety of features included in its "free" version.

What is your favorite aspect of this product?

Besides that if provides so much for monitoring (up to 3) employees for free? The screenshots it provides, and the alarms I can set for taking them.

What do you dislike most about this product?

That it can only monitor up to just 3 computers/users at one time under the free subscription.

What recommendations would you give to someone considering this product?

If you want something that has a free version, you only have up to 3 employees that you need to monitor, and you want a software that has a vast variety of options to use for the maximum security you can get, then Activtrak is DEFINITELY the one you want! It's also free to try, and even provides new users with a free, 14-day Premium Access trial where you get to see everything they have to offer before deciding to buy or not!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing