ActivTrak Logo
ActivTrak Logo
ActivTrak

ActivTrak

7.8 /10
Category
ActivTrak
7.8 /10

What is ActivTrak?

ActivTrak is a leading workforce analytics and productivity software-as-a-service (SaaS) platform that provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency.

Company Details


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Awards & Recognition

ActivTrak won the following awards in the Employee Monitoring category

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ActivTrak Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActivTrak.

82 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActivTrak?

0% Negative
5% Neutral
95% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 82

Screenshots

88

Task Tracking

87

Email Monitoring

86

Application and URL Monitoring

85

Dashboards and Reporting

84

Productivity Analysis

83

Location Tracking

81

Domain Blocking

81

Alerts

79

Document and File Tracking

76

Keystroke Recording

76

Vendor Capability Ratings

Average 81

Ease of Customization

88

Quality of Features

85

Ease of Implementation

84

Breadth of Features

84

Ease of Data Integration

83

Usability and Intuitiveness

82

Ease of IT Administration

81

Business Value Created

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

73

Vendor Support

73

ActivTrak Reviews

Brandon A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"The best monitoring tool"

Likeliness to Recommend

8 /10

What differentiates ActivTrak from other similar products?

There are not many differences with other programs, but it has a good price and is easy to use.

What is your favorite aspect of this product?

Allows us to operate remotely without fear, allowing us to grow our staff without the normal geographic limitations. You may choose which applications are work-related, and the monitoring is done automatically. With screenshots taken every few minutes, our staff can keep tabs on their time, but they're also mindful that they need to be doing the proper thing and not simply lingering on applications.

What do you dislike most about this product?

A video playthrough would be ideal so that we could fast analyze screenshots when necessary since getting to them and understanding them may be difficult at times (I never look at them)

What recommendations would you give to someone considering this product?

Many options were evaluated, however Activtrak came out on top in various areas.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Temitope I.

  • Role: Information Technology
  • Industry: Agriculture
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic tool that helps increase productivity

Likeliness to Recommend

9 /10

What differentiates ActivTrak from other similar products?

Activtrak features a complete dashboard, screenshots, real-time data, and an alert tool that we love utilizing since it shows us which employees are breaking the rules. Overall, Activtak exceeded our expectations.

What is your favorite aspect of this product?

Employees don't utilize work time for things that aren't office relevant, hence the alert is the product's favorite feature that we love using

What do you dislike most about this product?

Activtrak has exceeded our expectations, we have no complaints.

What recommendations would you give to someone considering this product?

Activtrak has helped our business enhance efficiency, I would suggest this solution to anybody wanting to boost staff productivity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Thomas C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Always reliable and highly valuable tool!

Likeliness to Recommend

9 /10

What differentiates ActivTrak from other similar products?

It really just does it all. We originally purchased to monitor troubles employees, but has grown to help monitor and coach remote locations, and remote employees. Without this tool, I do not think we would have been able to confidently keep so many employees working through the pandemic. This tool clearly let us know that our employees were doing the right things, even when working from home. No other product we've researched as all the features of Activtrak.

What is your favorite aspect of this product?

Screenshots- "A picture is worth a thousand words". You get the timestamp and literally an image of every single thing on the screen in that moment. Total transparency.

What do you dislike most about this product?

Screenshots take a really long time to load.

What recommendations would you give to someone considering this product?

If you need to monitor remote employees, there is not a better tool. Also is critical in internal investigations with troubled employees.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy