Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
8.1 /10
CX Score
8.3 /10
Accelo
8.1 /10

What is Accelo?

Accelo is used by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Accelo won the following awards in the Professional Services Automation category

Filter By

Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

3
Since last award

96 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Trustworthy

Feature Ratings

Average 84

Security & Identity Management

87

Resource & Capacity Management

85

Time Tracking

84

Delivery & Financial reporting

84

Expense Management

84

Billing & Invoicing

83

Project and Engagement management

82

Auditability & Change History

73

Mobile Access

71

Vendor Capability Ratings

Average 82

Business Value Created

88

Quality of Features

86

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Ease of Data Integration

83

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

80

Usability and Intuitiveness

79

Ease of Customization

78

Ease of IT Administration

78

Accelo Reviews

Andrew T.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Aesthetically pleasing but lacking functionality

Likeliness to Recommend

3 /10

What differentiates Accelo from other similar products?

We are two months in but haven't see anything that differentiates it too much

What is your favorite aspect of this product?

The UX is nice, looks good from the get go

What do you dislike most about this product?

The integration of Jira has caused a lot of extra work for our team, I think forecast has been built to best support new businesses but lacks in bringing across established agency's with historic projects

What recommendations would you give to someone considering this product?

To make sure they ask more questions and get better demo's

Pros

  • Respectful
  • Client Friendly Policies
  • Generous Negotitation
  • Friendly Negotiation

Cons

  • Under Delivered
  • Less Productive
  • Commodity Features

Jeferson M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Great product but it could be more flexible

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

- Beautiful UI and quite intuitive - lightweight: Doesn't kill your browser - "One stop shop": Invoicing, timesheets, budget reporting, and PM tools - all in one tool - Easy to integrate with Jira

What is your favorite aspect of this product?

How intuitive it is and how easy it makes to manage different aspects of product and project management within a single tool.

What do you dislike most about this product?

It could be a bit more flexible in some aspects.

What recommendations would you give to someone considering this product?

- Understand the problems they are trying to solve; - Understand if the operating model of their business fits within the limitations of the tool

Pros

  • Effective Service
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Fantastic product for many areas of our business

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Accelo Comparisons