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Abacus Logo
Emburse

Abacus

8.3 /10
Category
Abacus
8.3 /10

What is Abacus?

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

Company Details


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Awards & Recognition

Abacus won the following awards in the Expense Management category

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Abacus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Abacus.

89 Likeliness to Recommend

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Abacus?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Feature Ratings

Average 86

Multi Currency

92

Receipt Image Submission

89

Expense Itemization

88

Travel and Accommodation Booking

88

Optical Character Recognition

87

Desktop Browser Support

87

Expense Detail Tracking

86

Single Sign-On (SSO)

85

Approval Workflow

85

Expense Policy Aware

85

Mobile App or Mobile Browser Support

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Ease of IT Administration

87

Quality of Features

87

Vendor Support

86

Product Strategy and Rate of Improvement

86

Ease of Data Integration

86

Business Value Created

85

Ease of Customization

85

Usability and Intuitiveness

85

Breadth of Features

84

Availability and Quality of Training

82

Abacus Reviews

Jessi c.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An adaptable and powerful EA tool for business

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

The ability to quickly and easily update and manage all of my costs is the main advantage provided by Abacus. I must keep track of each spending as the maintenance coordinator, and using this tool's simplicity and assistance to do so is becoming increasingly ideal.

What is your favorite aspect of this product?

I had a wonderful overall experience with it. I don't think about the documents and pictures that are loaded with other tools because it has everything. Due to the volume of expenses that arise in maintenance management, I primarily use this application when we are traveling because it is ideal for producing reimbursements and maintaining greater control over each spend.

What do you dislike most about this product?

The only thing I don't like about this tool is that there are a few minor details that can be improved without having an impact on the tool's performance or usability, like the design, which could be a little more modern or maybe have a feature that lets users designate certain expenses or records as their most frequently used ones.

What recommendations would you give to someone considering this product?

Despite having somewhat high monthly costs, this tool is highly recommended for anyone who wants to maintain better control over their spending. It provides excellent organization, monitoring, and control options. Because of its qualities, everyone can appreciate its value.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Chandler M.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

As an end user, I'm delighted at the ease of use

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

I would say the ease of use, automation, and seamless approval process.

What is your favorite aspect of this product?

Definitely how easy it is to use and how well it fits with our organization. I heard it was a smooth transition for most and that it has greatly impacted our organization.

What do you dislike most about this product?

Because I don't use a lot of the back-end features, I don't have many complaints. As an end-user, it works great.

What recommendations would you give to someone considering this product?

Test it out and see!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Zhang T.

  • Role: Finance
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2021

Making expenses easy and error-free

Likeliness to Recommend

9 /10

What differentiates Abacus from other similar products?

Submitting an expense and reviewing it is simple. File upload is smooth too. I like that the autocompletes are in the right places

What is your favorite aspect of this product?

I really love how it also displays the status of your reimbursements and how quickly they are processed.

What do you dislike most about this product?

Would perhaps like a holding queue for receipts so I don’t have to keep them to take pics later

What recommendations would you give to someone considering this product?

If you are looking for an expense software that is extremely user friendly and great as a mobile experience, I highly recommend trying Emburse Abacus

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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