Team Collaboration

Team collaboration software is designed to help people working on a common task to attain their goals. Modern team collaboration software combines messaging (text, voice, video) with file sharing over both public and private networks.

The Data Quadrant is a thorough evaluation and ranking of all software in an individual category to compare platforms across multiple dimensions.

These include:

  • User Satisfaction Rankings
  • Business Value Scores
  • Vendor Capability Comparisons
  • Product Feature Evaluations

The Emotional Footprint is a powerful indicator of overall user sentiment toward the relationship with the vendor, capturing data across five dimensions.

These include:

  • Strategy and Innovation
  • Service Experience
  • Conflict Resolution
  • Product Impact
  • Negotiation and Contract

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Latest Research

Google Announces Major G-Suite Updates
July 30, 2020

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.

Author: Thomas Randall (Info-Tech)

Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users
July 30, 2020

As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.

Author: Thomas Randall (Info-Tech)

Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award
July 23, 2020

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

Author: Thomas Randall (Info-Tech)

See All Research

Team Collaboration Products

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Data QuadrantReport

A thorough evaluation and ranking of all software to compare software across every dimension.

Emotional FootprintReport

A detailed and unique report that captures a powerful indicator of overall user feeling toward the vendor and product.

data-quadrant-awards-badge 2020

Samepage

Samepage

Samepage keeps your business teams – employees, consultants, customers, partners, vendors – working smoothly and efficiently. It’s online team collaboration made simple. Combine files, photos, cloud content, maps, videos and team conversation together on one page.

9.1

Composite Score

9.4

CX Score

+99

Emotional Footprint

93%

Likeliness to Recommend

20

Reviews

data-quadrant-awards-badge 2020

Cisco Systems

Cisco Webex Teams

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

8.7

Composite Score

8.9

CX Score

+89

Emotional Footprint

92%

Likeliness to Recommend

198

Reviews

Slack

Slack

Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.

8.5

Composite Score

8.8

CX Score

+88

Emotional Footprint

90%

Likeliness to Recommend

93

Reviews

Flock

Flock

Flock developed and marketed the only web browser designed to enhance the active online social user’s experience and liberate them from the complexities of managing multiple social networks, web mail, media, news feeds and blogs. With Flock, users could discover, enjoy and share the relationships and content they are passionate about.

8.3

Composite Score

8.9

CX Score

+96

Emotional Footprint

85%

Likeliness to Recommend

14

Reviews

Hive

Hive

Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.

8.2

Composite Score

8.7

CX Score

+93

Emotional Footprint

84%

Likeliness to Recommend

13

Reviews

data-quadrant-awards-badge 2020

SAP

SAP Jam Collaboration

Connect your customers, partners, and employees with key information and processes in the cloud – using SAP Jam. This enterprise social collaboration software brings together everything (and everyone) you need to solve problems quickly and drive results. Expedite sales cycles, increase customer and employee engagement, reduce training costs, and more.

7.8

Composite Score

8.0

CX Score

+81

Emotional Footprint

77%

Likeliness to Recommend

49

Reviews

Microsoft

Microsoft Teams

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

7.8

Composite Score

8.0

CX Score

+78

Emotional Footprint

81%

Likeliness to Recommend

215

Reviews

HyperOffice

uShare.to

Whether you want to service an immediate collaboration need, or are looking at collaboration as a strategic investment, we have just the solution for you.

9.4

Composite Score

9.8

CX Score

+100

Emotional Footprint

98%

Likeliness to Recommend

5

Reviews

Clinked

Clinked Collaboration

Clinked is a cloud-based collaboration tool, enabling teams and project groups to collaborate efficiently on documents and files within secure & easily accessible work spaces, and ensure that team members are on top of activity progress, tasks and events.

8.7

Composite Score

8.8

CX Score

+89

Emotional Footprint

90%

Likeliness to Recommend

8

Reviews

Open Text Corporation

OpenText Tempo

OpenText Tempo Social provides easy-to-use social apps that can socially charge your current business processes in a safe and compliant fashion that helps fuel a more immersive user experience both for the social workplace and the social web.

--

Composite Score

9.6

CX Score

+100

Emotional Footprint

93%

Likeliness to Recommend

3

Reviews

Bluescape

Bluescape

Bluescape is an infinite, collaborative workspace designed to accelerate innovation and drive results.

--

Composite Score

--

CX Score

--

Emotional Footprint

--

Likeliness to Recommend

0

Reviews

Saba Software

Saba Collaboration

Increase communication and satisfaction across the organization to connect disparate communities of coworkers, partners and customers using Saba's Collaboration solution.

--

Composite Score

9.6

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

3

Reviews

Conceptboard

Conceptboard

Collaboration platform with a visual focus for marketing & remote teams. Work on visual content & brainstorm ideas with anyone, from anywhere.

--

Composite Score

10.0

CX Score

+100

Emotional Footprint

100%

Likeliness to Recommend

3

Reviews