Customer Data Platform
Top Twilio Segment CDP Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Twilio Segment CDP is a customer data platform (CDP) that helps companies harness first-party customer data. Our platform democratizes access to reliable data for all teams and offers a complete toolkit to standardize data collection, unify user records, and route customer data into any system where it’s needed. Segment provides the customer data infrastructure that helps businesses put their customers first. Using Segment, companies can collect, unify and connect their first-party to over 200 marketing, analytics and data warehouse tools.

8.6

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Score

+97

Emotional
Footprint

42

Reviews

Best Alternatives and Competitors to Twilio Segment CDP

Compare how Twilio Segment CDP stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce Data 360

8.4

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Score

+95

Emotional
Footprint

59

Reviews

Reviews Say

Compared to Twilio Segment CDP, Salesforce Data 360 is:

Better at Training

Better at Support

Harder to Use

Harder to Implement

Less Reliable

Harder to Customize

Tealium

Tealium AudienceStream CDP

8.4

Composite
Score

+91

Emotional
Footprint

49

Reviews

Reviews Say

Compared to Twilio Segment CDP, Tealium AudienceStream CDP is:

Better at Support

Better at Training

Less Caring

Harder to Use

Less Transparent

Less Inspiring

Microsoft Corporation

Dynamics 365 Customer Insights

8.3

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Score

+97

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Twilio Segment CDP, Dynamics 365 Customer Insights is:

Better at Support

Better at Training

More Innovative

Harder to Implement

Harder to Use

Less Inspiring

Klaviyo

Klaviyo

8.3

Composite
Score

+84

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Twilio Segment CDP, Klaviyo is:

Less Inspiring

Less Efficient

Less Caring

Less Transparent

Less Innovative

Less Reliable

Salesforce.com Inc

Salesforce Marketing Cloud Personalization

7.9

Composite
Score

+92

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Twilio Segment CDP, Salesforce Marketing Cloud Personalization is:

Better at Training

Less Respectful

Worse at Integrating

Less Reliable

Less Transparent

Harder to Use

SALESmanago

SALESmanago

7.6

Composite
Score

+90

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Twilio Segment CDP, SALESmanago is:

Better at Support

Better at Training

Less Efficient

Less Reliable

Worse at Integrating

Less Innovative

zeotap GmbH

Zeotap CDP

7.5

Composite
Score

+93

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Twilio Segment CDP, Zeotap CDP is:

Better at Support

Less Inspiring

Less Efficient

Less Reliable

Worse at Training

Harder to Implement

Bloomreach Inc

Bloomreach Engagement

7.5

Composite
Score

+83

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Twilio Segment CDP, Bloomreach Engagement is:

Less Caring

Less Inspiring

Less Efficient

Less Transparent

Harder to Use

Harder to Implement

Optimizely, Inc.

Optimizely Data Platform

7.5

Composite
Score

+80

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Twilio Segment CDP, Optimizely Data Platform is:

Less Inspiring

Less Transparent

Less Caring

Less Efficient

Less Innovative

Less Respectful

Optimove

Optimove Engage

7.4

Composite
Score

+88

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Twilio Segment CDP, Optimove Engage is:

Better at Training

Less Transparent

Less Inspiring

Less Reliable

Less Innovative

Less Respectful

Adobe Systems

Adobe Experience Platform

7.4

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Twilio Segment CDP, Adobe Experience Platform is:

Less Efficient

Less Caring

Harder to Implement

Harder to Customize

Less Inspiring

Harder to Use

Ortto

Ortto

7.4

Composite
Score

+89

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Twilio Segment CDP, Ortto is:

Less Efficient

Less Caring

Harder to Use

Less Transparent

Less Reliable

Harder to Customize

Catalyst Software

Catalyst

7.3

Composite
Score

+90

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Twilio Segment CDP, Catalyst is:

Worse at Integrating

Less Reliable

Less Respectful

Less Inspiring

Harder to Use

Less Innovative

Hightouch

Hightouch Customer Studio

7.2

Composite
Score

+85

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Twilio Segment CDP, Hightouch Customer Studio is:

Less Reliable

Less Respectful

Less Transparent

Less Efficient

Less Inspiring

Harder to Customize

Red Eye International Ltd.

RedEye

7.0

Composite
Score

+85

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Twilio Segment CDP, RedEye is:

Less Efficient

Less Inspiring

Less Innovative

Worse at Integrating

Less Transparent

Harder to Use

Planhat

Planhat

7.0

Composite
Score

+82

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Twilio Segment CDP, Planhat is:

Less Innovative

Less Respectful

Less Caring

Less Efficient

Harder to Implement

Less Reliable

Simon Data

Simon AI

6.9

Composite
Score

+85

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Twilio Segment CDP, Simon AI is:

Less Efficient

Less Transparent

Worse at Integrating

Harder to Implement

Worse at Support

Harder to Customize

Most Popular Twilio Segment CDP Comparisons