Customer Relationship Management
Top SugarCRM Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

At SugarCRM is a CRM Platform that leverages Enterprise’s core capabilities as a baseline for highly tailored applications and orchestrates complicated, multi-user and multi-system processes. With Enterprise, Sugar provides the tools to adapt your CRM to your business.

8.7

Composite
Score

+94

Emotional
Footprint

136

Reviews

Get Demo
In Partnership with SelectHub

Best Alternatives and Competitors to SugarCRM

Compare how SugarCRM stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Pipedrive

Pipedrive

8.9

Composite
Score

+93

Emotional
Footprint

320

Reviews

Reviews Say

Compared to SugarCRM, Pipedrive is:

Harder to Customize

Less Transparent

Worse at Support

Less Caring

Harder to Use

Less Inspiring

Get Demo
In Partnership with SelectHub

monday.com

monday.com

8.9

Composite
Score

+93

Emotional
Footprint

146

Reviews

Reviews Say

Compared to SugarCRM, monday.com is:

Worse at Support

Less Caring

Worse at Training

Worse at Integrating

Harder to Implement

Less Transparent

Get Demo
In Partnership with SelectHub

Zoho Corporation

Zoho CRM

8.8

Composite
Score

+93

Emotional
Footprint

437

Reviews

Reviews Say

Compared to SugarCRM, Zoho CRM is:

Worse at Support

Less Caring

Harder to Customize

Less Inspiring

Harder to Use

Worse at Training

Get Demo
In Partnership with SelectHub

HubSpot

HubSpot Sales Hub

8.8

Composite
Score

+89

Emotional
Footprint

461

Reviews

Reviews Say

Compared to SugarCRM, HubSpot Sales Hub is:

Less Transparent

Less Caring

Less Inspiring

Harder to Customize

Less Efficient

Worse at Support

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Agentforce Sales

8.8

Composite
Score

+88

Emotional
Footprint

950

Reviews

Reviews Say

Compared to SugarCRM, Agentforce Sales is:

Less Caring

Less Inspiring

Less Transparent

Less Efficient

Harder to Use

Harder to Customize

Get Demo
In Partnership with SelectHub

Kommo

Kommo

8.7

Composite
Score

+92

Emotional
Footprint

39

Reviews

Reviews Say

Compared to SugarCRM, Kommo is:

More Reliable

Worse at Support

Less Caring

Less Efficient

Harder to Customize

Harder to Use

Get Demo
In Partnership with SelectHub

Microsoft Corporation

Microsoft Dynamics 365 Sales Enterprise

8.7

Composite
Score

+91

Emotional
Footprint

277

Reviews

Reviews Say

Compared to SugarCRM, Microsoft Dynamics 365 Sales Enterprise is:

Less Caring

Harder to Use

Harder to Customize

Less Transparent

Worse at Support

Worse at Integrating

Get Demo
In Partnership with SelectHub

Nimble

Nimble

8.5

Composite
Score

+87

Emotional
Footprint

102

Reviews

Reviews Say

Compared to SugarCRM, Nimble is:

Harder to Customize

Less Innovative

Less Efficient

Less Caring

Less Inspiring

Harder to Use

Get Demo
In Partnership with SelectHub

Copper

Copper

8.5

Composite
Score

+84

Emotional
Footprint

110

Reviews

Reviews Say

Compared to SugarCRM, Copper is:

Less Innovative

Less Caring

Harder to Customize

Less Inspiring

Less Efficient

Less Transparent

Get Demo
In Partnership with SelectHub

SAP

SAP CRM

8.4

Composite
Score

+87

Emotional
Footprint

182

Reviews

Reviews Say

Compared to SugarCRM, SAP CRM is:

Less Transparent

Less Inspiring

Less Caring

Harder to Customize

Harder to Use

Less Respectful

Get Demo
In Partnership with SelectHub

ActiveCampaign

ActiveCampaign

8.4

Composite
Score

+92

Emotional
Footprint

61

Reviews

Reviews Say

Compared to SugarCRM, ActiveCampaign is:

More Innovative

Worse at Support

Less Caring

Less Inspiring

Harder to Use

Worse at Integrating

Get Demo
In Partnership with SelectHub

Agile CRM

Agile CRM

8.3

Composite
Score

+93

Emotional
Footprint

49

Reviews

Reviews Say

Compared to SugarCRM, Agile CRM is:

More Reliable

Less Efficient

Harder to Use

Less Transparent

Less Caring

Harder to Customize

Get Demo
In Partnership with SelectHub

ConvergeHub Inc

ConvergeHub

8.2

Composite
Score

+96

Emotional
Footprint

44

Reviews

Reviews Say

Compared to SugarCRM, ConvergeHub is:

More Reliable

Better at Training

More Innovative

Easier to Implement

Better at Integrating

Easier to Customize

Get Demo
In Partnership with SelectHub

Nutshell Inc

Nutshell

8.2

Composite
Score

+78

Emotional
Footprint

53

Reviews

Reviews Say

Compared to SugarCRM, Nutshell is:

Less Inspiring

Less Efficient

Less Innovative

Less Caring

Less Reliable

Harder to Customize

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Salesforce Starter

8.2

Composite
Score

+92

Emotional
Footprint

53

Reviews

Reviews Say

Compared to SugarCRM, Salesforce Starter is:

More Reliable

Less Respectful

Less Caring

Worse at Support

Less Efficient

Worse at Integrating

Get Demo
In Partnership with SelectHub

Oracle

Oracle CX Sales

8.1

Composite
Score

+90

Emotional
Footprint

182

Reviews

Reviews Say

Compared to SugarCRM, Oracle CX Sales is:

Less Caring

Less Transparent

Less Efficient

Harder to Customize

Worse at Support

Worse at Training

Get Demo
In Partnership with SelectHub

Oracle

Oracle PeopleSoft CRM

8.1

Composite
Score

+91

Emotional
Footprint

59

Reviews

Reviews Say

Compared to SugarCRM, Oracle PeopleSoft CRM is:

Less Caring

Less Transparent

Less Efficient

Less Reliable

Harder to Customize

Less Respectful

Get Demo
In Partnership with SelectHub

Constant Contact, Inc.

Constant Contact

8.1

Composite
Score

+86

Emotional
Footprint

38

Reviews

Reviews Say

Compared to SugarCRM, Constant Contact is:

Easier to Implement

Less Caring

Less Inspiring

Less Reliable

Less Efficient

Less Transparent

Get Demo
In Partnership with SelectHub

NetSuite

NetSuite CRM

8.1

Composite
Score

+92

Emotional
Footprint

70

Reviews

Reviews Say

Compared to SugarCRM, NetSuite CRM is:

Less Efficient

Harder to Customize

Worse at Training

Worse at Support

Worse at Integrating

Harder to Implement

Get Demo
In Partnership with SelectHub

Salesforce.com Inc

Salesforce Sales Cloud Professional

8.1

Composite
Score

+83

Emotional
Footprint

82

Reviews

Reviews Say

Compared to SugarCRM, Salesforce Sales Cloud Professional is:

Less Caring

Less Efficient

Less Transparent

Less Inspiring

Harder to Use

Harder to Customize

Get Demo
In Partnership with SelectHub

Freshworks Inc.

Freshsales

8.0

Composite
Score

+87

Emotional
Footprint

90

Reviews

Reviews Say

Compared to SugarCRM, Freshsales is:

Less Caring

Less Inspiring

Harder to Customize

Less Innovative

Worse at Support

Less Transparent

Get Demo
In Partnership with SelectHub

Most Popular SugarCRM Comparisons