ConvergeHub Logo Award Winner Product Badge
ConvergeHub Logo Award Winner Product Badge
ConvergeHub Inc

ConvergeHub

8.9 / 10
Category
ConvergeHub
8.9 / 10

What is ConvergeHub?

ConvergeHub offers a customer relationship management (CRM) and sales and marketing automation system for small and midsize businesses. With it, businesses can store contact lists, build and run targeted campaigns and manage sales activities and leads.

Company Details


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Awards & Recognition

ConvergeHub won the following awards in the Customer Relationship Management - Small Business category

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ConvergeHub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ConvergeHub.

93 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ConvergeHub?

3% Negative
3% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Telephony and Call Center Management

88

Activity and Workflow Management

87

Customer Service Management

85

Sales Management

85

Analytics and Reporting

84

Quote Contract and Proposal

84

Marketing Management

84

Lead Management

83

Collaboration

83

Account and Contact Management

83

Mobile

80

Vendor Capability Ratings

Average 85

Availability and Quality of Training

97

Ease of Implementation

97

Ease of IT Administration

97

Vendor Support

97

Quality of Features

97

Ease of Customization

94

Ease of Data Integration

94

Business Value Created

93

Product Strategy and Rate of Improvement

93

Breadth of Features

91

Usability and Intuitiveness

83

ConvergeHub Reviews

Hollace G.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

One-stop CRM tool for organizations.

Likeliness to Recommend

8 / 10

What differentiates ConvergeHub from other similar products?

I was skeptical at first, but after looking at their trial, I quickly enjoyed the breaths of service that they provide. With their platform, I can seriously push my present activities to the next level. What I like best about it all is the centralization. I chatted with them about their UI/UX (the looks), and they have a roadmap that shows me how they will grow and when I can expect growth. This provides me comfort in knowing that I am getting better value for my money. Finally, they consider my suggestions, so I feel I have a voice at ConvergeHub.

What is your favorite aspect of this product?

The personalized service demonstrates care and consideration, and it is likely one of the factors I consider before investing in new software. It’s fantastic to have numerous features bundled into a single solution. I like being able to tailor the product to my requirements. The platform’s high level of customizability is one of its most striking features – it’s quite easy to quickly design stunning dashboards that track the important metrics that matter to me. Another plus is that, although having an almost overwhelming number of options and capabilities, the customer assistance and tutorial videos are excellent and assist me.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ronald A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

A feature-rich tool that helps in marketing.

Likeliness to Recommend

8 / 10

What differentiates ConvergeHub from other similar products?

What I enjoy best about ConvergeHub is that I receive the greatest bang for my buck when compared to other products like Salesforce or HubSpot. I just cannot compete with the value proposition provided by ConvergeHub. One platform for sales, marketing, service, and billing. ConvergeHub also integrates seamlessly with my Quickbooks and phone system in my case.

What is your favorite aspect of this product?

ConvergeHub is easily customizable and offers a wide range of third-party apps, allowing me to tailor it to my specific requirements. I enjoy the automation features found in the Tools area. I have not yet really investigated it, but I want to do so soon. The support team is also really responsive. ConvergeHub, in my opinion, is a highly powerful and economical CRM that may aid in the management and organization of small enterprises.

What do you dislike most about this product?

At first, it appeared that there would be a steep learning curve, but the materials on their website, particularly the brief films, made the integration of the product into my business much easier.

What recommendations would you give to someone considering this product?

ConvergeHub is a strong and reasonably priced CRM that may assist me in managing and organizing my business. It has a plethora of features and capabilities. I may not utilize all of its feature-rich modules right immediately, but it’s nice to know that they’re there and can be used in the future if necessary. ConvergeHub is unquestionably a good investment for anyone considering starting their own business, and I highly suggest it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Zorai G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My Experience With ConvergeHub

Likeliness to Recommend

9 / 10

What differentiates ConvergeHub from other similar products?

What ConvergeHub makes different from the rest are the many automation capabilities

What is your favorite aspect of this product?

Deploying and using ConvergeHub is easy The software offers some great automation features

What do you dislike most about this product?

I haven't had any bad experiences with ConvergeHub

What recommendations would you give to someone considering this product?

I'm recommending ConvergeHub as it offers powerful CRM features. It is the best I have used in a long time.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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