Oracle CX Sales Logo
Oracle CX Sales Logo
Oracle

Oracle CX Sales

8.3 / 10
Category
Oracle CX Sales
8.3 / 10

What is Oracle CX Sales?

Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.

Company Details


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Awards & Recognition

Oracle CX Sales won the following awards in the Customer Relationship Management - Enterprise category

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Oracle CX Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CX Sales.

81 Likeliness to Recommend

93 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CX Sales?

5% Negative
7% Neutral
88% Positive

Pros

  • Respectful
  • Security Protects
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 81

Lead Management

84

Customer Service Management

84

Analytics and Reporting

83

Telephony and Call Center Management

83

Sales Management

83

Account and Contact Management

82

Marketing Management

82

Quote Contract and Proposal

81

Activity and Workflow Management

81

Collaboration

80

Mobile

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

92

Ease of Data Integration

90

Quality of Features

89

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

88

Business Value Created

86

Availability and Quality of Training

84

Ease of Implementation

84

Breadth of Features

83

Vendor Support

83

Ease of Customization

82

Oracle CX Sales Reviews

James S.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2024

This product is amazing!

Likeliness to Recommend

8 / 10

What differentiates Oracle CX Sales from other similar products?

I appreciate how Oracle vendors take the time to come and work with my company specifics to ensure that we are getting the ultimate use of the software for my company. Also Oracle helps create personalized features and my company does have a big voice in the innovation that happens with the program, so we can achieve our maximum level of company advancement and stay on top of all products and our POs.

What is your favorite aspect of this product?

I am able to recommend and help the oracle team to innovate special features my company can use as well as other companies.

What do you dislike most about this product?

I really don’t have anything to dislike about this product. The Oracle team helps effectively with my team.

What recommendations would you give to someone considering this product?

Stay in contact with the vendor and work with the team to help establish features that can help you company’s growth. The my are always welling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaishnavi K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

6 / 10

What differentiates Oracle CX Sales from other similar products?

Easy to use

What is your favorite aspect of this product?

Effective use in day to day activities in company

What do you dislike most about this product?

Speed of the output is Lil time taking

What recommendations would you give to someone considering this product?

Only on the speed

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Caring

Puneesh L.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Valuable features and easy to integrate

Likeliness to Recommend

9 / 10

What differentiates Oracle CX Sales from other similar products?

Breadth of features, integration with other applications

What is your favorite aspect of this product?

Breadth of features, integration with other applications

What do you dislike most about this product?

operation on Mobile phone

What recommendations would you give to someone considering this product?

test on mobiles also before buying

Pros

  • Reliable
  • Respectful
  • Generous Negotitation
  • Includes Product Enhancements

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