What is Oracle CX Sales?
Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
93 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle CX Sales?
Pros
- Respectful
- Security Protects
- Reliable
- Inspires Innovation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Sales Management
Account and Contact Management
Marketing Management
Quote Contract and Proposal
Activity and Workflow Management
Collaboration
Mobile
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Vendor Support
Ease of Customization
Oracle CX Sales Reviews
James S.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
This product is amazing!
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
I appreciate how Oracle vendors take the time to come and work with my company specifics to ensure that we are getting the ultimate use of the software for my company. Also Oracle helps create personalized features and my company does have a big voice in the innovation that happens with the program, so we can achieve our maximum level of company advancement and stay on top of all products and our POs.
What is your favorite aspect of this product?
I am able to recommend and help the oracle team to innovate special features my company can use as well as other companies.
What do you dislike most about this product?
I really don’t have anything to dislike about this product. The Oracle team helps effectively with my team.
What recommendations would you give to someone considering this product?
Stay in contact with the vendor and work with the team to help establish features that can help you company’s growth. The my are always welling.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vaishnavi K.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Easy to use
What is your favorite aspect of this product?
Effective use in day to day activities in company
What do you dislike most about this product?
Speed of the output is Lil time taking
What recommendations would you give to someone considering this product?
Only on the speed
Pros
- Reliable
- Trustworthy
- Unique Features
- Caring
Puneesh L.
- Role: C-Level
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Sep 2023
Valuable features and easy to integrate
Likeliness to Recommend
What differentiates Oracle CX Sales from other similar products?
Breadth of features, integration with other applications
What is your favorite aspect of this product?
Breadth of features, integration with other applications
What do you dislike most about this product?
operation on Mobile phone
What recommendations would you give to someone considering this product?
test on mobiles also before buying
Pros
- Reliable
- Respectful
- Generous Negotitation
- Includes Product Enhancements