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Emotional Footprint Awards 2023

Project Management - Enterprise


SoftwareReviews names Teamwork, Asana, Wrike, ClickUp, Trello, Confluence, and Basecamp as Project Management - Enterprise Emotional Footprint Award Winners.


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Project Management - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Wrike

Wrike

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

9.2

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 97% Positive
Badge Winner
235Reviews

ClickUp

ClickUp

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

9.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 95% Positive
Badge Winner
112Reviews

Asana

Asana

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

9.2

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
559Reviews

Teamwork.com

Teamwork

Teamwork Projects takes care of the details so you and your team can focus on the big picture.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 95% Positive
Badge Winner
104Reviews

Atlassian

Confluence

Confluence is your remote-friendly team workspace where knowledge and collaboration meet.

9.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
85Reviews

Basecamp

Basecamp

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

9.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
146Reviews

Trello

Trello

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

9.1

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 94% Positive
Badge Winner
458Reviews

Other Evaluated Vendors


Smartsheet

Smartsheet

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 94% Positive
143Reviews

monday.com

monday.com

A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.

9.0

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 94% Positive
169Reviews

Airtable

Airtable

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

8.9

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

1% Negative 95% Positive
83Reviews

Zoho

Zoho Projects

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

8.8

CX Score

CX
Score

+91

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 92% Positive
66Reviews

Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.8

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

2% Negative 91% Positive
311Reviews

Kantata

Kantata

Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.

8.7

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

2% Negative 91% Positive
52Reviews

Microsoft Corporation

Microsoft Project

Stay organized, focused, and in charge. Tackle anything from small projects to large initiatives. You may or may not be a project manager, but now you can be the boss of any project with a powerful, easy-to-use app.

8.6

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 90% Positive
264Reviews

Oracle

Primavera Enterprise Portfolio Management

Primavera offers extreme performance to manage Engineering and Construction work across the Enterprise. Integrating project controls specialties to transform the business and deliver success every time.

7.7

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

7% Negative 79% Positive
51Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

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