Jira
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Reporting
Resource Management
Hierarchical Task Management
Time & Expense Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Jira Reviews
Dan P.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2023
Clunky to use
Likeliness to Recommend
What differentiates Jira from other similar products?
Not entirely sure!
What is your favorite aspect of this product?
Fairly easy to use
What do you dislike most about this product?
Clunky interface and lack of useful reporting
What recommendations would you give to someone considering this product?
Do thorough research - it is not easily customised so make sure it is what you need!
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity
Cons
- Wastes Time
- Charges for Enhancements
- Leverages Incumbent Status
Akash r.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
Best Task Project Management tool!
Likeliness to Recommend
What differentiates Jira from other similar products?
The features which allows users to keep track of the progress as well as splitting the tasks between users in case the story points are very close.
What is your favorite aspect of this product?
Jira makes it easy to assign and keep track of the different tasks.
What do you dislike most about this product?
I do not dislike any feature of Jira.
What recommendations would you give to someone considering this product?
It's a cost effective tool for project as well as task management for your firm.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Fernando P.
- Role: Consultant
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2023
Amazing product!
Likeliness to Recommend
What differentiates Jira from other similar products?
High level of customization: custom fields, issue attributes, workflows. Automations. Time tracking. Integration with git
What is your favorite aspect of this product?
High level customization according with business needs
What do you dislike most about this product?
I don't have
What recommendations would you give to someone considering this product?
It is a very balanced and complete product that can not only be used for task tracking but also for projects, documentation, among others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing