What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Reporting

83

Resource Management

83

Hierarchical Task Management

81

Time & Expense Tracking

81

Budget Management

79

Mobile Access

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

94

Quality of Features

94

Breadth of Features

93

Ease of Customization

93

Ease of Implementation

93

Availability and Quality of Training

91

Ease of Data Integration

90

Usability and Intuitiveness

90

Business Value Created

89

Product Strategy and Rate of Improvement

87

Vendor Support

87

Jira Reviews

Dan P.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Clunky to use

Likeliness to Recommend

6 / 10

What differentiates Jira from other similar products?

Not entirely sure!

What is your favorite aspect of this product?

Fairly easy to use

What do you dislike most about this product?

Clunky interface and lack of useful reporting

What recommendations would you give to someone considering this product?

Do thorough research - it is not easily customised so make sure it is what you need!

Pros

  • Reliable
  • Security Protects
  • Performance Enhancing
  • Enables Productivity

Cons

  • Wastes Time
  • Charges for Enhancements
  • Leverages Incumbent Status

Akash r.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best Task Project Management tool!

Likeliness to Recommend

10 / 10

What differentiates Jira from other similar products?

The features which allows users to keep track of the progress as well as splitting the tasks between users in case the story points are very close.

What is your favorite aspect of this product?

Jira makes it easy to assign and keep track of the different tasks.

What do you dislike most about this product?

I do not dislike any feature of Jira.

What recommendations would you give to someone considering this product?

It's a cost effective tool for project as well as task management for your firm.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fernando P.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Amazing product!

Likeliness to Recommend

10 / 10

What differentiates Jira from other similar products?

High level of customization: custom fields, issue attributes, workflows. Automations. Time tracking. Integration with git

What is your favorite aspect of this product?

High level customization according with business needs

What do you dislike most about this product?

I don't have

What recommendations would you give to someone considering this product?

It is a very balanced and complete product that can not only be used for task tracking but also for projects, documentation, among others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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