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Emotional Footprint Awards 2022

Data Center Automation


SoftwareReviews names Micro Focus Data Center Automation, CISCO Data Center Automation, and Red Hat Ansible Automation Platform as Data Center Automation Emotional Footprint Award Winners.


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Data Center Automation

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Cisco Systems

CISCO Data Center Automation

Cisco provides automation modules that allow for assimilation at a pace that is comfortable for your organization. Start with infrastructure automation, and when you're ready, expand your capabilities to enterprise and hybrid cloud or application automation. All modules work together and are operated using a common interface, which simplifies service lifecycle management. You can trust Cisco for data center automation that gets your business where it needs to be, as fast as it needs to be there.

8.9

CX Score

CX
Score

+92

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 92% Positive
Badge Winner
16Reviews

Micro Focus

Micro Focus Data Center Automation

Micro Focus Data Center Automation (DCA) detects and remediates patch vulnerabilities; regulatory and enterprise compliance risks across servers, databases and middleware. DCA proactively manages to policy-based objectives, with closed-loop remediation and exception handling.

8.6

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 90% Positive
Badge Winner
61Reviews

Red Hat

Red Hat Ansible Automation Platform

Red Hat® Ansible® Automation is automation software powered by Red Hat Ansible Engine—an execution engine with hundreds of modules that can automate all aspects of IT environments and processes—and Red Hat Ansible Tower—a management interface that can integrate with other services.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

3% Negative 88% Positive
Badge Winner
98Reviews

Other Evaluated Vendors


Broadcom Inc.

CA Workload Automation

Manage complex workload across platforms, ERP systems, business apps from mainframe to microservices.

8.1

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 85% Positive
27Reviews

Perforce Software, Inc.

Puppet Enterprise

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

8.1

CX Score

CX
Score

+81

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

5% Negative 86% Positive
29Reviews

Microsoft Corporation

Microsoft Systems Center Operations Manager

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

7.9

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

5% Negative 81% Positive
108Reviews

VMware, Inc.

VMware Aria Automation

VMware Aria Automation (formerly vRealize Automation) automates the delivery of IT services, and enables IT to embed automation and policies within blueprints including network and security services, accelerating the delivery of production-ready infrastructure.

7.8

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

7% Negative 85% Positive
40Reviews

ConnectWise

ConnectWise Automate

Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most.

7.6

CX Score

CX
Score

+71

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

9% Negative 80% Positive
44Reviews

For the full list of vendors in this space, click here.

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