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Emotional Footprint Awards 2022

Business Continuity Management


SoftwareReviews names ParaSolution, [alive-IT], Quantivate Business Continuity Software, and Castellan Software Suite as Business Continuity Management Emotional Footprint Award Winners.


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Business Continuity Management

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Premier Continuum Inc

ParaSolution

Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.

9.6

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

93

Value Index

VALUE INDEX

0% Negative 99% Positive
Badge Winner
25Reviews

Controllit AG

[alive-IT]

[alive-IT] is our software solution for the implementation and support of an enterprise-wide Business Continuity and IT Service Continuity Program. Since 2000 our solution supports national and international companies in the management of their BCM and ITSCM tasks.

9.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
23Reviews

Quantivate

Quantivate Business Continuity Software

Since 2005, Quantivate has been helping organizations efficiently manage their governance, risk, and compliance (GRC) initiatives. Quantivate’s scalable technology and service solutions equip organizations of all sizes to make more strategic decisions, improve performance, and reduce costs.

9.2

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
10Reviews

Castellan Solutions

Castellan Software Suite

Built for the evolution of resilience management, Castellan’s SaaS platform is a fully integrated solution that helps users analyze and prioritize risk, develop actionable response and recovery plans, communicate with employees via multiple channels, stress test plans via plausible scenarios, and quickly mobilize response teams in the critical moments of an incident occurring – all within a single platform.

8.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

2% Negative 91% Positive
Badge Winner
11Reviews

Other Evaluated Vendors


Fusion Risk Management, Inc.

Fusion Framework System​

The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.

8.2

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

73

Value Index

VALUE INDEX

2% Negative 91% Positive
11Reviews

Castellan Solutions

AssuranceCM

AssuranceCM is a SaaS business continuity software solution that helps resilience-focused teams collect, collaborate and communicate around crisis and incident response, readiness testing and exercise, planning, reporting and risk assessment. AssuranceCM is part of the Castellan family of business continuity solutions.

8.2

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

2% Negative 86% Positive
30Reviews

NDM Technologies

Keylight Platform

The Keylight Platform is built to fit your growing risk management needs.

7.4

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

75

Value Index

VALUE INDEX

2% Negative 74% Positive
11Reviews

RSA

RSA Archer Business Resiliency

RSA Archer Business Resiliency allows you to identify and catalog your organization’s mission critical processes and systems and develop detailed business continuity and disaster recovery plans to protect your organization from disruption

7.0

CX Score

CX
Score

+61

Net Emotional Footprint

Net Emotional
Footprint

79

Value Index

VALUE INDEX

10% Negative 71% Positive
17Reviews

For the full list of vendors in this space, click here.

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