[alive-IT] Customer Reviews 2023

What is [alive-IT]?

[alive-IT] is our software solution for the implementation and support of an enterprise-wide Business Continuity and IT Service Continuity Program. Since 2000 our solution supports national and international companies in the management of their BCM and ITSCM tasks.

Company Details

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Awards & Recognition

[alive-IT] won the following awards in the Business Continuity Management category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

16 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2022

[alive-IT] Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on [alive-IT].

93 Likeliness to Recommend

Up 1
Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Up 1
Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love [alive-IT]?

0% Negative

4% Neutral

96% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

[alive-IT] Videos

[alive-IT] Reviews

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great value and customer orientation

Likeliness to Recommend

9 / 10

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Caring

Jeppe K.

Role: Sales Marketing
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Sep 2022

Very good product, I can only Recommend

Likeliness to Recommend

10 / 10

What differentiates [alive-IT] from other similar products?

The easy way to go around the surface of the Software. It is easy to use and easy to understand.

What is your favorite aspect of this product?

The hospitality and awaereness to customers are much appriciated

What do you dislike most about this product?

The Surface could be made even smarter and more user-friendly

What recommendations would you give to someone considering this product?

Get it implemented. It works perfect for your BCM/ITSCM

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: Sales Marketing
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Simply the best.

Likeliness to Recommend

10 / 10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

[alive-IT]

[alive-IT]

What is [alive-IT]?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

[alive-IT] Ratings

93 Likeliness to Recommend

Up 1Since last award

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Up 1Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love [alive-IT]?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Business Impact Analysis (BIA) Determine the impact of downtime and data loss, business process and application criticality ranking, and RTOs/RPOs.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Mobile App Capability Review, update, and execute plans via a mobile app.

Import from MS Office Import existing BCM documentation from MS Office documents not just as attachments, but import it as data into the new tool.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

[alive-IT] Screenshots

Business Impact Analysis

My tasks

Customisable dashboards

Visualisation of the data model and dependencies

Keyword search across all data

Visualisation of the recovery processes

Simple document creation via drag and drop (BCP, DRP...)

System-guided business impact analysis process

BIA dashboard: Keep an overview of the status of the BIA at all times...

[alive-IT] Videos

[alive-IT] Reviews

Great value and customer orientation

Likeliness to Recommend

Pros

Jeppe K.

Very good product, I can only Recommend

Likeliness to Recommend

Pros

Simply the best.

Likeliness to Recommend

Pros

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Plan Management

Business Impact Analysis (BIA)

Role-Based Access

Risk Assessment Management

Compliance Reporting

Data Encryption

Mobile App Capability

Import from MS Office

Incident Response Planning

Vendor Security Compliance

Import from IT Management Tools

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of Customization

Ease of Implementation

Breadth of Features

Business Value Created