Emotional Footprint Awards 2021

Data Center Automation


SoftwareReviews names Micro Focus Data Center Automation and Red Hat Ansible Automation as Data Center Automation Emotional Footprint Award Winners.


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Data Center Automation

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Micro Focus

Micro Focus Data Center Automation

Micro Focus Data Center Automation (DCA) detects and remediates patch vulnerabilities; regulatory and enterprise compliance risks across servers, databases and middleware. DCA proactively manages to policy-based objectives, with closed-loop remediation and exception handling.

8.5

CX Score

CX
Score

+85

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

3% Negative 89% Positive
Badge Winner
59Reviews

Red Hat

Red Hat Ansible Automation

Red Hat® Ansible® Automation is automation software powered by Red Hat Ansible Engine—an execution engine with hundreds of modules that can automate all aspects of IT environments and processes—and Red Hat Ansible Tower—a management interface that can integrate with other services.

8.3

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

4% Negative 87% Positive
Badge Winner
94Reviews

Other Evaluated Vendors


Broadcom Inc.

CA Workload Automation

Manage complex workload across platforms, ERP systems, business apps from mainframe to microservices.

8.1

CX Score

CX
Score

+79

Net Emotional Footprint

Net Emotional
Footprint

82

Value Index

VALUE INDEX

5% Negative 85% Positive
27Reviews

Puppet

Puppet Enterprise

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

8.0

CX Score

CX
Score

+80

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

5% Negative 86% Positive
29Reviews

Microsoft

Microsoft Systems Center Operations Manager

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

7.8

CX Score

CX
Score

+76

Net Emotional Footprint

Net Emotional
Footprint

81

Value Index

VALUE INDEX

5% Negative 81% Positive
102Reviews

ConnectWise

ConnectWise Automate

Proactively monitor, manage, and support client networks with ConnectWise Automate RMM. ConnectWise is a a platform of software & services built for TSPs.

7.5

CX Score

CX
Score

+70

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

9% Negative 79% Positive
41Reviews

VMware, Inc.

VMware vRealize Automation

VMware vRealize Automation automates the delivery of IT services, and enables IT to embed automation and policies within blueprints including network and security services, accelerating the delivery of production-ready infrastructure.

7.4

CX Score

CX
Score

+72

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

10% Negative 81% Positive
35Reviews

For the full list of vendors in this space, click here.

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