Emotional Footprint Awards 2019
Human Capital Management
SoftwareReviews names UltiPro, Ceridian Dayforce, and Workday Human Capital Management as Human Capital Management Emotional Footprint Award Winners.
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Human Capital Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Ultimate Software Group
UltiPro
Built with an inherent focus on people, Ultimate Software’s UltiPro® cloud solution is designed to help companies across industries improve the employee experience. With UltiPro, organizations can deliver convenient recruiting and onboarding; process payroll with speed and accuracy; facilitate ongoing employee learning and development; leverage advanced surveys and sentiment analysis; and drive smarter, people-focused results with powerful business intelligence and reporting.
8.4
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Ceridian
Ceridian Dayforce
Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
8.3
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Workday, Inc.
Workday Human Capital Management
Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.
8.0
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
SAP
SAP SuccessFactors
Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
6.9
CX Score
CX
Score
+63
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
ADP
ADP HR Solutions
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
6.6
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
66
Value Index
VALUE INDEX
Kronos
Kronos
Kronos global workforce management solutions are leading the way with Workforce Innovation That Works™. With thousands of customers in more than 100 countries, we help organizations of all sizes and industries better manage their workforce in the cloud.
6.5
CX Score
CX
Score
+63
Net Emotional Footprint
Net Emotional
Footprint
68
Value Index
VALUE INDEX
Oracle
Oracle PeopleSoft HCM
Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.
6.1
CX Score
CX
Score
+52
Net Emotional Footprint
Net Emotional
Footprint
70
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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