Data Quadrant Awards 2021

Business Process Management


SoftwareReviews names Epiance, K2 BPM Software, Agiloft BPM, Nintex Promapp, IBM Business Process Manager, and Kintone as Business Process Management Data Quadrant Award Winners.


View Category

Business Process Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Download Now

30+ pages

View Preview

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Epiance

Epiance

Epiance is the leading provider of enterprise software that helps companies manage their IT driven business process transformations successfully. Our products deliver a combination of process automation, knowledge transfer, performance support and process improvement capabilities that reduce costs, increase productivity and improve business performance.

8.9

Composite
Score

Composite
Score

+98

Emotional
Footprint

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

Nintex

K2 BPM Software

K2’s low-code process automation platform enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses.

8.6

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Agiloft

Agiloft BPM

Increase organizational agility, optimize efficiency, and improve performance with Agile BPM that dynamically adapts to evolving business needs. Administrators can make deep configuration changes using only a browser, so there's no need to bring in programmers every time your process changes.

8.2

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
10Reviews

IBM

IBM Business Process Manager

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

8.1

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

Nintex

Nintex Promapp

Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.

8.0

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
12Reviews

kintone

Kintone

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

7.9

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

Vendor Capability Awards


Availability and Quality of Training

OpenText AppWorks Platform (formerly OpenText Process Suite)

Badge Winner

Breadth of Features

Epiance

Badge Winner

Business Value Created

K2 BPM Software

Badge Winner

Ease of Customization

Nintex Promapp

Badge Winner

Ease of Data Integration

Nintex Promapp

Badge Winner

Ease of IT Administration

Epiance

Badge Winner

Ease of Implementation

IBM Business Process Manager

Badge Winner

Product Strategy and Rate of Improvement

K2 BPM Software

Badge Winner

Quality of Features

Epiance

Badge Winner

Usability and Intuitiveness

Agiloft BPM

Badge Winner

Vendor Support

K2 BPM Software

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

OpenText AppWorks Platform (formerly OpenText Process Suite)


Breadth of Features

Epiance


Business Value Created

K2 BPM Software


Ease of Customization

Nintex Promapp


Ease of Data Integration

Nintex Promapp


Ease of IT Administration

Epiance


Ease of Implementation

IBM Business Process Manager


Product Strategy and Rate of Improvement

K2 BPM Software


Quality of Features

Epiance


Usability and Intuitiveness

Agiloft BPM


Vendor Support

K2 BPM Software


Other Evaluated Vendors


Microsoft

Microsoft BizTalk Integration Platform

Customers trust Microsoft BizTalk to integrate disparate applications and heterogeneous data to deliver solutions such as payment processing, supply chain management, business-to-business EDI, real-time decision making, and reporting.

7.8

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

68Reviews

Open Text Corporation

OpenText AppWorks Platform (formerly OpenText Process Suite)

OpenText Business Process Management (BPM) Suite enables businesses to rapidly understand and automate even the most complex processes with software tools that allow strategic CIOs to work with lines of business to identify new opportunities to drive their agenda of growth and innovation.

7.8

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

Oracle

Oracle Business Process Management

Oracle Business Process Management is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.

7.6

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

82Reviews

Nintex

Nintex Workflow Automation

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

7.6

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

SAP

SAP Business Workflow

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

7.4

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

78Reviews

Kissflow Inc.

KissFlow BPM

KiSSFLOW is one of the most simplest of BPM Tools available to you, the intuitive 5-step workflow wizard makes designing every workflow process a joy, making it the mot preferred amongst top bpm softwares. The ability to integrate KiSSFLOW with numerous solutions used at work makes KiSSFLOW the ideal cloud bpm software at organisations looking to integrate and automated their workflows.

7.4

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

35Reviews

Creatio

Creatio Studio

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

7.4

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

Bizagi

Bizagi BPM Suite

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

7.4

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Claris International Inc.

Claris FileMaker

Take on digital transformation with Claris FileMaker. Quickly build custom apps that solve your business problems today — and tomorrow. Accelerate your business, unlock your team’s creative potential, and drive to better outcomes.

7.2

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

Pegasystems

Pega BPM

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

7.1

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Ninox

Ninox

The Ninox Private Cloud environment serves all companies with special requirements regarding their IT-Infrastructure.

7.1

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

61%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com