Data Quadrant Awards 2020

Web Experience Management


SoftwareReviews names Episerver Digital Experience Cloud, Bloomreach Experience Cloud, Enonic XP, Weebly, Kentico Web Content Management, and Magnolia as Web Experience Management Data Quadrant Award Winners.


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Web Experience Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Web Experience Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Enonic

Enonic XP

Enonic is a hybrid CMS, offering headless and classic content management in one. Build PWAs, complex websites, and web-based APIs fast, and host them with our fully managed Experience Cloud.

8.7

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
23Reviews

Bloomreach Inc

Bloomreach Experience Cloud

Hippo is the open-source content management system at the heart of BloomReach Experience. This Java CMS enables companies to orchestrate and deliver cross-channel digital experiences. Hippo’s clean, modular architecture and support for open standards & headless implementations make it the ideal platform for agile development and open integration.

8.5

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
47Reviews

Magnolia

Magnolia

As a platform for your digital business, Magnolia lets you integrate all the different pieces of your digital infrastructure, giving your team easy-to-use, task-focused apps and providing your customers with a great experience on every digital touchpoint that matters.

8.4

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Episerver

Episerver Digital Experience Cloud

Episerver Digital Experience Cloud platform for creating, managing, and optimizing digital experiences including powerful content management, digital commerce, and enterprise search functionality.

8.4

Composite
Score

Composite
Score

+92

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
14Reviews

Weebly

Weebly

Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.

8.3

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
71Reviews

Kentico Software

Kentico Web Content Management

With much more out-of-the-box functionality than any other vendor, Kentico’s Web Content Management solution leverages features such as ready-to-use web parts, widgets, multiple language support, and mobile previews and device detection, to free time and resources so you can accomplish more.

8.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Vendor Capability Awards


Availability and Quality of Training

Enonic XP

Badge Winner

Breadth of Features

Enonic XP

Badge Winner

Business Value Created

Enonic XP

Badge Winner

Ease of Customization

Enonic XP

Badge Winner

Ease of Data Integration

Enonic XP

Badge Winner

Ease of IT Administration

Enonic XP

Badge Winner

Ease of Implementation

Enonic XP

Badge Winner

Product Strategy and Rate of Improvement

Episerver Digital Experience Cloud

Badge Winner

Quality of Features

The Sitecore Experience Platform

Badge Winner

Usability and Intuitiveness

Enonic XP

Badge Winner

Vendor Support

Enonic XP

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Enonic XP


Breadth of Features

Enonic XP


Business Value Created

Enonic XP


Ease of Customization

Enonic XP


Ease of Data Integration

Enonic XP


Ease of IT Administration

Enonic XP


Ease of Implementation

Enonic XP


Product Strategy and Rate of Improvement

Episerver Digital Experience Cloud


Quality of Features

The Sitecore Experience Platform


Usability and Intuitiveness

Enonic XP


Vendor Support

Enonic XP


Other Evaluated Vendors


IBM

IBM Web Content Manager

IBM® Web Content Manager is designed to accelerate digital content development and deployment through all your digital channels. This web experience management software enables users to create, manage and publish content while IT retains control.

8.1

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

95Reviews

DNN Corp.

Evoq

Our CMS products like Evoq help marketers deliver engaging, customer-centric web experiences. Creating and managing content, pages, and digital assets has never been easier or more efficient. Evoq Content is so intuitive, that marketers can jump right in and get pages up quickly, without IT assistance.

8.1

Composite
Score

Composite
Score

+89

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Automattic

WordPress.com

WordPress.com powers beautiful websites for businesses, professionals, and bloggers.

8.0

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

206Reviews

Oracle

Oracle WebCenter Sites

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

8.0

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

92Reviews

Wix.com Ltd.

Wix

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

8.0

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

39Reviews

OpenText

OpenText TeamSite

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

8.0

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

Sitecore

The Sitecore Experience Platform

Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.

7.9

Composite
Score

Composite
Score

+83

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

Adobe

Adobe Experience Manager

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

7.8

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

62Reviews

Joomla

Joomla Content Management

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

7.8

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

37Reviews

Progress Software

Progress Sitefinity

Engage, Convert and Retain Customers Across the Entire Customer Lifecycle

7.8

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

71%

Likeliness to
Recommend

Likeliness
to Recommend

36Reviews

Acquia

Acquia Drupal 8

Drupal helps organizations create and deliver personalized content and digital experiences across web, mobile, and social channels. Discover how Drupal gives you the freedom and flexibility to drive successful digital transformation.

7.7

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

Ingeniux

Ingeniux CMS

Whether your goal is managing complex websites, targeting content for global markets, or automating web marketing, Ingeniux is the smart solution

7.6

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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