Sitecore Experience Platform Logo
Sitecore Experience Platform Logo
Sitecore

Sitecore Experience Platform

7.5 / 10
Category
Sitecore Experience Platform
7.5 / 10

What is Sitecore Experience Platform?

Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.

Company Details


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Awards & Recognition

Sitecore Experience Platform won the following awards in the Digital Experience - Enterprise category

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Sitecore Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sitecore Experience Platform.

84 Likeliness to Recommend

1
Since last award

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sitecore Experience Platform?

10% Negative
8% Neutral
82% Positive

Pros

  • Transparent
  • Client's Interest First
  • Trustworthy
  • Respectful

Feature Ratings

Average 80

Management Interface

83

Content Repository

83

Content Security

82

Standard Templates

82

Digital Asset Management

82

Web Publishing Capabilities

79

E-Commerce Integration

79

Translation Facilitation

77

Social Media Integration

77

Analytics and Reporting

77

Multi Channel Support

75

Vendor Capability Ratings

Average 80

Ease of Implementation

100

Ease of IT Administration

97

Ease of Customization

94

Business Value Created

92

Quality of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Vendor Support

83

Product Strategy and Rate of Improvement

76

Breadth of Features

72

Availability and Quality of Training

71

Sitecore Experience Platform Reviews

Asif K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Awesome CMS Platform

Likeliness to Recommend

10 / 10

What differentiates Sitecore Experience Platform from other similar products?

Vast Features in one umbrella

What is your favorite aspect of this product?

Cloud integration and headless features

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

Go for it if cost is not the issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Thania D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Helps create satisfying experiences

Likeliness to Recommend

9 / 10

What differentiates Sitecore Experience Platform from other similar products?

Unlike other systems, this tool has many capabilities that make it one of the most used in large companies, because the tool covers every aspect that refers to real-world interactions with customers without being a complicated tool or one that does not integrate. with other systems

What is your favorite aspect of this product?

Helps to create more precise content that attracts customers by developing techniques that help the digital growth of brands, constantly innovating to adapt to the requirements of professionals of these times, being a universal benchmark for content management and efficient marketing and campaign processes

What do you dislike most about this product?

I have no problems but it would be appropriate to have a trial version

What recommendations would you give to someone considering this product?

Helps create good customer experiences by serving them without complications

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Viviane L.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Not easy to use, not recommended for small company

Likeliness to Recommend

7 / 10

What differentiates Sitecore Experience Platform from other similar products?

It is comprehensive and helpful if you have a complicated structure as a website (multi languages for instance). Else, go to another CMS

What is your favorite aspect of this product?

Quite a lot of modules to choose from to have a customized experience for the users

What do you dislike most about this product?

Too complicated to add modules, the IT team needs to be involved quite a lot, there are no plug-ins availables on a store (as there can be on prestashop or wordpress) Training is difficult too.

What recommendations would you give to someone considering this product?

As far as IT safety the product is solid. It is also good for multiple BUs to share insights and contents.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Respectful

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Less Caring

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