Data Quadrant Awards 2020

Retail Point of Sale


SoftwareReviews names Square POS, NCR Counterpoint POS, STORIS POS, and Lightspeed as Retail Point of Sale Data Quadrant Award Winners.


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Retail Point of Sale

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Retail Point of Sale Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Square

Square POS

Square Point of Sale is the point-of-sale system designed to grow with you. It provides you the tools you need, serves every kind of business and can run on a smartphone in the field or on a tablet at your home.

8.0

Composite
Score

Composite
Score

+85

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
126Reviews

Lightspeed

Lightspeed

Lightspeed Retail combines the simplicity of a web interface with the power of inventory, analytics, integrated supplier catalogs, and practical sales tools to offer a compelling solutions to retailers interested in the "anywhere, any platform" approach to selling.

7.8

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

NCR

NCR Counterpoint POS

Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.

7.7

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
36Reviews

STORIS

STORIS POS

Founded in 1989, STORIS continues to be the leading provider of Retail Software Solutions and Services to the home furnishings industry. Over 400 clients utilize STORIS’ Unified Commerce Solution, which includes point of sale, eCommerce, mobile POS, CXM, inventory management, merchandising, kiosk, business intelligence, supply chain management, accounting, and more.

7.7

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
18Reviews

Vendor Capability Awards


Availability and Quality of Training

NCR Silver

Badge Winner

Breadth of Features

NCR Silver

Badge Winner

Business Value Created

NCR Silver

Badge Winner

Ease of Customization

NCR Silver

Badge Winner

Ease of Data Integration

STORIS POS

Badge Winner

Ease of IT Administration

Lightspeed

Badge Winner

Ease of Implementation

Retail Point POS

Badge Winner

Product Strategy and Rate of Improvement

Shopify POS

Badge Winner

Quality of Features

NCR Silver

Badge Winner

Usability and Intuitiveness

Shopify POS

Badge Winner

Vendor Support

NCR Silver

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

NCR Silver


Breadth of Features

NCR Silver


Business Value Created

NCR Silver


Ease of Customization

NCR Silver


Ease of Data Integration

STORIS POS


Ease of IT Administration

Lightspeed


Ease of Implementation

Retail Point POS


Product Strategy and Rate of Improvement

Shopify POS


Quality of Features

NCR Silver


Usability and Intuitiveness

Shopify POS


Vendor Support

NCR Silver


Other Evaluated Vendors


Shopify

Shopify POS

Shopify POS is an iPad and iPhone-based point of sale service from Shopify. The application allows you to manage your entire online and physical store business using a unified platform. Shopify POS is part of the Shopify eCommerce suite, enabling you to take your business and manage it from everywhere.

7.6

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

NCR Corporation

NCR Silver

NCR Silver is a point of sales systems for small business that is simple to use but powerful enough to help make your dreams a business reality.

7.6

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

Oracle

Oracle Retail Xstore Point of Service

Oracle Retail Xstore Point of Service empowers retail staff to provide memorable service levels and build strong customer loyalty in a commerce anywhere world.

7.5

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

76%

Likeliness to
Recommend

Likeliness
to Recommend

99Reviews

enVista

Retail Point POS

enVista’s cloud-based Point of Sale rapidly scales to grow with your business. Empower your store associates with an omnichannel POS and deliver seamless, personalized shopping experiences to delight customers and exceed expectations.

7.5

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

22Reviews

First Data Corporate (now Fiserv)

Clover Flex

The flexible solution designed to meet your full range of payment and point-of-sale needs. The Clover Flex is the all-in-one device with the built-in capabilities to help you serve customers better—whether at the counter, in line, at the table or in the salon chair.

7.3

Composite
Score

Composite
Score

+71

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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