Data Quadrant Awards 2020

Membership & Association Management

SoftwareReviews names CORE and Salesforce Nonprofit as Membership & Association Management Data Quadrant Award Winners.

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Membership & Association Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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Membership & Association Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

15Reviews

Reclique Solutions, LLC

CORE

CORE is a robust solution for the Y that centralizes multiple products into one package. Fundraising is fully integrated with membership management. You get text-to-give, mobile donations and customized campaigner pages. Directors can even receive a text when a large donor checks in. A powerful FREE website for your Association is built in. CORE can integrate with your current website or we now offer a fully integrated, mobile friendly, Y branded website that can replace your existing site.

8.8

Composite
Score

+97

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

21Reviews

Salesforce.com

Salesforce Nonprofit

Enjoy a single, unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. And through the “Power of Us” program, Salesforce.org is able to offer nonprofits a deep discount on all Salesforce products.

7.8

Composite
Score

+78

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

Vendor Capability Awards

Availability and Quality of Training

Salesforce Nonprofit

Breadth of Features

CORE

Business Value Created

CORE

Ease of Customization

CORE

Ease of Data Integration

CORE

Ease of IT Administration

CORE

Ease of Implementation

CORE

Product Strategy and Rate of Improvement

CORE

Quality of Features

CORE

Usability and Intuitiveness

CORE

Vendor Support

CORE

Vendor Capability Awards

Availability and Quality of Training

Salesforce Nonprofit

Breadth of Features

CORE

Business Value Created

CORE

Ease of Customization

CORE

Ease of Data Integration

CORE

Ease of IT Administration

CORE

Ease of Implementation

CORE

Product Strategy and Rate of Improvement

CORE

Quality of Features

CORE

Usability and Intuitiveness

CORE

Vendor Support

CORE

Other Evaluated Vendors

76Reviews

Daxko

Daxko Operations

Make serving your members a whole lot faster, easier, and better. Improve cash flow, automate manual processes, reduce errors, and drive accountability. Increase visibility into the key areas that drive the YMCA or JCC mission, resulting in better decisions, happier staff, and improved relations with the board. Make it simple to register for programs, update their information, and make financial contributions online.

5.6

Composite
Score

+36

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

20Reviews

ACTIVE Network

ACTIVE Net

ACTIVE Net software for non-profits centralizes membership, donations, child care, program registration, point of sale, and more in a single, easy-to-use system.

5.6

Composite
Score

+42

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

16Reviews

Christensen Computer Co Inc

OpTIME

Part of CCCTIME, the OpTIME® module is designed to streamline operations and increase productivity and efficiency. Includes: Front Desk, Membership, Program Management, Child Care, Sports Scheduling, Scholarships, Fundraising, Attendance Tracking and Reporting.

4.9

Composite
Score

+37

Emotional
Footprint

53%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

24Reviews

CAS Severn

SPIRIT

SPIRIT is a multi-faceted software solution that can be customized to meet the unique needs of your association’s community and operational needs, so that you can use technology to grow your Y, your way. With SPIRIT we help you reduce transactional time and build relationships with members. Responsive and flexible, SPIRIT evolves to meet your needs as they change.

4.8

Composite
Score

+30

Emotional
Footprint

56%

Likeliness to
Recommend

Likeliness
to Recommend

Review Software

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.