OpTIME Logo
OpTIME Logo
Christensen Computer Company Inc

OpTIME

4.9 / 10
Category
OpTIME
4.9 / 10

What is OpTIME?

Part of CCCTIME, the OpTIME® module is designed to streamline operations and increase productivity and efficiency. Includes: Front Desk, Membership, Program Management, Child Care, Sports Scheduling, Scholarships, Fundraising, Attendance Tracking and Reporting.

Company Details


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OpTIME Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpTIME.

54 Likeliness to Recommend

70 Plan to Renew

65 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+36 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpTIME?

37% Negative
19% Neutral
44% Positive

Pros

  • Trustworthy
  • Fair
  • Acts with Integrity
  • Transparent

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Generous

Feature Ratings

Average 53

Membership Management

68

Multi Channel Support

66

Program Management

61

Account and Contact Management

61

Accounting and Financial Management

59

Registration Management

50

Mobile Customer Care

45

Customer Self Service Capabilities

44

Event Management

44

Marketing Analytics

42

Fundraising Management

40

Vendor Capability Ratings

Average 52

Ease of Implementation

67

Availability and Quality of Training

63

Ease of IT Administration

63

Business Value Created

57

Ease of Customization

44

Vendor Support

27

Quality of Features

14

Ease of Data Integration

13

Breadth of Features

7

Usability and Intuitiveness

7

Product Strategy and Rate of Improvement

-6