What is OpTIME?
Part of CCCTIME, the OpTIME® module is designed to streamline operations and increase productivity and efficiency. Includes: Front Desk, Membership, Program Management, Child Care, Sports Scheduling, Scholarships, Fundraising, Attendance Tracking and Reporting.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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54 Likeliness to Recommend
70 Plan to Renew
65 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+36 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpTIME?
Pros
- Trustworthy
- Fair
- Acts with Integrity
- Transparent
Cons
- Slower Product Innovation
- Commodity Features
- Less Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
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