Data Quadrant Awards 2020

Expense Management


SoftwareReviews names Abacus, Webexpenses, Workday Expenses, and Chrome River EXPENSE as Expense Management Data Quadrant Award Winners.


View Category

Expense Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
Download Now View Preview
Expense Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Webexpenses Pty Ltd

Webexpenses

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. Our core software objective is to deliver you a bespokely crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

8.4

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
79Reviews

Emburse

Abacus

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

8.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
20Reviews

Emburse

Chrome River EXPENSE

Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.

7.7

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
16Reviews

Workday, Inc.

Workday Expenses

Make expense reporting seamless. Easily capture, submit, and approve expense reports—at work or on the go—with expense reporting software from Workday. Lower costs, improved accuracy, better expense tracking, and faster reimbursements.

7.6

Composite
Score

Composite
Score

+84

Emotional
Footprint

Emotional
Footprint

74%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
28Reviews

Vendor Capability Awards


Availability and Quality of Training

Webexpenses

Badge Winner

Breadth of Features

Chrome River EXPENSE

Badge Winner

Business Value Created

Abacus

Badge Winner

Ease of Customization

Abacus

Badge Winner

Ease of Data Integration

Sage Intacct Expense Management

Badge Winner

Ease of IT Administration

Webexpenses

Badge Winner

Ease of Implementation

Paychex Expense Management

Badge Winner

Product Strategy and Rate of Improvement

Webexpenses

Badge Winner

Quality of Features

Webexpenses

Badge Winner

Usability and Intuitiveness

Sage Intacct Expense Management

Badge Winner

Vendor Support

Chrome River EXPENSE

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Webexpenses


Breadth of Features

Chrome River EXPENSE


Business Value Created

Abacus


Ease of Customization

Abacus


Ease of Data Integration

Sage Intacct Expense Management


Ease of IT Administration

Webexpenses


Ease of Implementation

Paychex Expense Management


Product Strategy and Rate of Improvement

Webexpenses


Quality of Features

Webexpenses


Usability and Intuitiveness

Sage Intacct Expense Management


Vendor Support

Chrome River EXPENSE


Other Evaluated Vendors


Intuit, Inc.

Quickbooks Expense Tracking​

See your top spending categories, track your habits over time, and run reports for a detailed view of what you spend with each supplier. Use the QuickBooks mobile app to snap and save photos of the receipts you need for your taxes. Keep all your expense info organized and in one place, so you never miss a deduction. Automatically bring in your bank and credit card transactions, and we’ll categorize them for you.

7.5

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

85Reviews

Paychex, Inc.

Paychex Expense Management

Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.

7.5

Composite
Score

Composite
Score

+58

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

16Reviews

SAP Concur

Concur Expense

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

7.4

Composite
Score

Composite
Score

+67

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

123Reviews

Emburse

Certify

Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.

7.4

Composite
Score

Composite
Score

+67

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Expensify

Expensify

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

7.4

Composite
Score

Composite
Score

+68

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Sage Group

Sage Intacct Expense Management

Sage Intacct Time and Expense Management simplifies and accelerates the entire time and expense process. Your employees enter their time and expense data anytime, from anywhere. Managers are instantly alerted prompt reimbursement in the right currency. Maximize revenue and free your people to focus on client satisfaction—not administrative tasks—by making that process as simple and error-free as possible.

7.4

Composite
Score

Composite
Score

+64

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Oracle

Oracle NetSuite Expense Management

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

7.0

Composite
Score

Composite
Score

+61

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

FreshBooks

FreshBooks Expense Tracking

Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.

7.0

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

64%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com