Paychex Expense Management Logo
Paychex Expense Management Logo
Paychex, Inc.

Paychex Expense Management

6.1 /10
Category
Paychex Expense Management
6.1 /10

What is Paychex Expense Management?

Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.

Company Details


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Awards & Recognition

Paychex Expense Management won the following awards in the Expense Management category

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Paychex Expense Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paychex Expense Management.

75 Likeliness to Recommend

11
Since last award

73 Plan to Renew

17
Since last award

68 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+46 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paychex Expense Management?

17% Negative
26% Neutral
57% Positive

Pros

  • Respectful
  • Enables Productivity
  • Saves Time
  • Security Protects

Cons

  • Under Delivered
  • Less Friendly Negotiation
  • Leverages Incumbent Status

Feature Ratings

Average 73

Receipt Image Submission

77

Expense Detail Tracking

75

Desktop Browser Support

74

Mobile App or Mobile Browser Support

73

Single Sign-On (SSO)

72

Expense Itemization

70

Approval Workflow

69

Travel and Accommodation Booking

69

Travel Profile

67

Optical Character Recognition

64

Expense Policy Aware

62

Vendor Capability Ratings

Average 71

Ease of Implementation

78

Ease of Data Integration

77

Availability and Quality of Training

75

Quality of Features

74

Product Strategy and Rate of Improvement

73

Ease of Customization

72

Ease of IT Administration

71

Usability and Intuitiveness

70

Breadth of Features

70

Vendor Support

69

Business Value Created

68

Paychex Expense Management Reviews

Binoj R.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great new Expense management system.

Likeliness to Recommend

8 /10

What differentiates Paychex Expense Management from other similar products?

Paychex's expense management services can often be tailored to the specific needs of a business, accommodating various expense types and approval workflows.

What is your favorite aspect of this product?

Reporting and Analytics

What do you dislike most about this product?

pricing of Paychex's expense management services

What recommendations would you give to someone considering this product?

Understand Paychex's pricing structure for expense management services. Ask for a detailed breakdown of costs and consider how they fit within your budget. Compare pricing with other expense management providers to ensure competitiveness.

Pros

  • Saves Time
  • Helps Innovate
  • Efficient Service
  • Caring

Cons

  • Under Delivered

Bhasker P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Paychex has worked well

Likeliness to Recommend

9 /10

What differentiates Paychex Expense Management from other similar products?

Harder to use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Not easy to navigate

What recommendations would you give to someone considering this product?

Look around before choosing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gaurav K.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use and efficient

Likeliness to Recommend

10 /10

What differentiates Paychex Expense Management from other similar products?

Easy to use and manage

What is your favorite aspect of this product?

Ease of use and integration with payroll

What do you dislike most about this product?

I am very happy with the product.

What recommendations would you give to someone considering this product?

Discuss your needs with customer care and they are very responsive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing