Data Quadrant Awards 2019

Web Experience Management


SoftwareReviews names Hippo CMS, Weebly, Kentico Web Content Management, and WordPress.org as Web Experience Management Data Quadrant Award Winners.


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Web Experience Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Web Experience Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Bloomreach Inc

Hippo CMS

Hippo is the open-source content management system at the heart of BloomReach Experience. This Java CMS enables companies to orchestrate and deliver cross-channel digital experiences. Hippo’s clean, modular architecture and support for open standards & headless implementations make it the ideal platform for agile development and open integration.

8.8

Composite
Score

Composite
Score

+95

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
28Reviews

Weebly

Weebly

Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.

8.5

Composite
Score

Composite
Score

+91

Emotional
Footprint

Emotional
Footprint

86%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
58Reviews

Kentico Software

Kentico Web Content Management

With much more out-of-the-box functionality than any other vendor, Kentico’s Web Content Management solution leverages features such as ready-to-use web parts, widgets, multiple language support, and mobile previews and device detection, to free time and resources so you can accomplish more.

8.4

Composite
Score

Composite
Score

+93

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
13Reviews

Automattic

WordPress.org

WordPress.org is software designed for everyone, emphasizing accessibility, performance, security, and ease of use. We believe great software should work with minimum set up, so you can focus on sharing your story, product, or services freely. The basic WordPress.org software is simple and predictable so you can easily get started. It also offers powerful features for growth and success.

8.3

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
50Reviews

Vendor Capability Awards


Availability and Quality of Training

Hippo CMS

Badge Winner

Breadth of Features

Hippo CMS

Badge Winner

Business Value Created

IBM Web Content Manager

Badge Winner

Ease of Customization

WordPress.org

Badge Winner

Ease of Data Integration

Oracle WebCenter Sites

Badge Winner

Ease of IT Administration

Ingeniux CMS

Badge Winner

Ease of Implementation

Hippo CMS

Badge Winner

Product Strategy and Rate of Improvement

Kentico Web Content Management

Badge Winner

Quality of Features

The Sitecore Experience Platform

Badge Winner

Usability and Intuitiveness

Hippo CMS

Badge Winner

Vendor Support

Kentico Web Content Management

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Hippo CMS


Breadth of Features

Hippo CMS


Business Value Created

IBM Web Content Manager


Ease of Customization

WordPress.org


Ease of Data Integration

Oracle WebCenter Sites


Ease of IT Administration

Ingeniux CMS


Ease of Implementation

Hippo CMS


Product Strategy and Rate of Improvement

Kentico Web Content Management


Quality of Features

The Sitecore Experience Platform


Usability and Intuitiveness

Hippo CMS


Vendor Support

Kentico Web Content Management


Other Evaluated Vendors


Sitecore

The Sitecore Experience Platform

Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.

8.1

Composite
Score

Composite
Score

+86

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

DNN Corp.

Evoq Content

Our CMS products like Evoq help marketers deliver engaging, customer-centric web experiences. Creating and managing content, pages, and digital assets has never been easier or more efficient. Evoq Content is so intuitive, that marketers can jump right in and get pages up quickly, without IT assistance.

8.1

Composite
Score

Composite
Score

+90

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Oracle Financial Services Software

Oracle WebCenter Sites

Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.

7.9

Composite
Score

Composite
Score

+79

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

81Reviews

IBM

IBM Web Content Manager

IBM® Web Content Manager is designed to accelerate digital content development and deployment through all your digital channels. This web experience management software enables users to create, manage and publish content while IT retains control.

7.8

Composite
Score

Composite
Score

+78

Emotional
Footprint

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

83Reviews

Adobe

Adobe Experience Manager

It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.

7.8

Composite
Score

Composite
Score

+80

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

47Reviews

OpenText

OpenText TeamSite

OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.

7.8

Composite
Score

Composite
Score

+77

Emotional
Footprint

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Ingeniux

Ingeniux CMS

Whether your goal is managing complex websites, targeting content for global markets, or automating web marketing, Ingeniux is the smart solution

7.4

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

15Reviews

Automattic

WordPress.com

WordPress.com powers beautiful websites for businesses, professionals, and bloggers.

7.2

Composite
Score

Composite
Score

+72

Emotional
Footprint

Emotional
Footprint

82%

Likeliness to
Recommend

Likeliness
to Recommend

115Reviews

Joomla

Joomla Content Management

Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.

7.2

Composite
Score

Composite
Score

+75

Emotional
Footprint

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

83Reviews

Acquia

Acquia Drupal 8

Drupal helps organizations create and deliver personalized content and digital experiences across web, mobile, and social channels. Discover how Drupal gives you the freedom and flexibility to drive successful digital transformation.

7.2

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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