Web Experience Management
SoftwareReviews names Hippo CMS, Weebly, Kentico Web Content Management, and WordPress.org as Web Experience Management Data Quadrant Award Winners.
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Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional
"magical" components such as market presence and analyst opinion, which are opaque in nature
and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT
and business professionals. The placement of a software in the Data Quadrant indicates its
relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare
software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset
Software Experience
When distilled down, the software experience is shaped by both the experience with the software
and the relationship with the vendor. Evaluating enterprise software along these two dimensions
provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood
of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor
capabilities (e.g. software implementation, training, customer support, product roadmap) as well as
emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Bloomreach Inc
Hippo is the open-source content management system at the heart of BloomReach Experience. This Java CMS enables companies to orchestrate and deliver cross-channel digital experiences. Hippo’s clean, modular architecture and support for open standards & headless implementations make it the ideal platform for agile development and open integration.
8.8
Composite
Score
Composite
Score
+95
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Weebly
Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.
8.5
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Kentico Software
With much more out-of-the-box functionality than any other vendor, Kentico’s Web Content Management solution leverages features such as ready-to-use web parts, widgets, multiple language support, and mobile previews and device detection, to free time and resources so you can accomplish more.
8.4
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Automattic
WordPress.org
WordPress.org is software designed for everyone, emphasizing accessibility, performance, security, and ease of use. We believe great software should work with minimum set up, so you can focus on sharing your story, product, or services freely. The basic WordPress.org software is simple and predictable so you can easily get started. It also offers powerful features for growth and success.
8.3
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Availability and Quality of Training
Hippo CMS
Breadth of Features
Hippo CMS
Business Value Created
IBM Web Content Manager
Ease of Customization
WordPress.org
Ease of Data Integration
Oracle WebCenter Sites
Ease of IT Administration
Ingeniux CMS
Ease of Implementation
Hippo CMS
Product Strategy and Rate of Improvement
Kentico Web Content Management
Quality of Features
The Sitecore Experience Platform
Usability and Intuitiveness
Hippo CMS
Vendor Support
Kentico Web Content Management
Availability and Quality of Training
Hippo CMS
Breadth of Features
Hippo CMS
Business Value Created
IBM Web Content Manager
Ease of Customization
WordPress.org
Ease of Data Integration
Oracle WebCenter Sites
Ease of IT Administration
Ingeniux CMS
Ease of Implementation
Hippo CMS
Product Strategy and Rate of Improvement
Kentico Web Content Management
Quality of Features
The Sitecore Experience Platform
Usability and Intuitiveness
Hippo CMS
Vendor Support
Kentico Web Content Management
Sitecore
Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.
8.1
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
DNN Corp.
Our CMS products like Evoq help marketers deliver engaging, customer-centric web experiences. Creating and managing content, pages, and digital assets has never been easier or more efficient. Evoq Content is so intuitive, that marketers can jump right in and get pages up quickly, without IT assistance.
8.1
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle Financial Services Software
Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.
7.9
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
IBM
IBM® Web Content Manager is designed to accelerate digital content development and deployment through all your digital channels. This web experience management software enables users to create, manage and publish content while IT retains control.
7.8
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Adobe
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
7.8
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
OpenText
OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.
7.8
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
Ingeniux
Whether your goal is managing complex websites, targeting content for global markets, or automating web marketing, Ingeniux is the smart solution
7.4
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
Automattic
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
7.2
Composite
Score
Composite
Score
+72
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Joomla
Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.
7.2
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Acquia
Drupal helps organizations create and deliver personalized content and digital experiences across web, mobile, and social channels. Discover how Drupal gives you the freedom and flexibility to drive successful digital transformation.
7.2
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here.
For the full list of vendors in this space, click here.
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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