Data Quadrant Awards 2019

Expense Management


SoftwareReviews names Abacus, Chrome River EXPENSE, and Paychex Expense Management as Expense Management Data Quadrant Award Winners.


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Expense Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Expense Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


Abacus Labs

Abacus

Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.

8.2

Composite
Score

Composite
Score

+87

Emotional
Footprint

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
24Reviews

Paychex

Paychex Expense Management

Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.

7.8

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

Chrome River Technologies, Inc.

Chrome River EXPENSE

Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.

7.7

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
15Reviews

Vendor Capability Awards


Availability and Quality of Training

Abacus

Badge Winner

Breadth of Features

Chrome River EXPENSE

Badge Winner

Business Value Created

Abacus

Badge Winner

Ease of Customization

Abacus

Badge Winner

Ease of Data Integration

Abacus

Badge Winner

Ease of IT Administration

Certify

Badge Winner

Ease of Implementation

Paychex Expense Management

Badge Winner

Product Strategy and Rate of Improvement

Paychex Expense Management

Badge Winner

Quality of Features

Paychex Expense Management

Badge Winner

Usability and Intuitiveness

Sage Intacct Time and Expense Management

Badge Winner

Vendor Support

Chrome River EXPENSE

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Abacus


Breadth of Features

Chrome River EXPENSE


Business Value Created

Abacus


Ease of Customization

Abacus


Ease of Data Integration

Abacus


Ease of IT Administration

Certify


Ease of Implementation

Paychex Expense Management


Product Strategy and Rate of Improvement

Paychex Expense Management


Quality of Features

Paychex Expense Management


Usability and Intuitiveness

Sage Intacct Time and Expense Management


Vendor Support

Chrome River EXPENSE


Other Evaluated Vendors


Intuit, Inc.

Quickbooks Expense Tracking​

See your top spending categories, track your habits over time, and run reports for a detailed view of what you spend with each supplier. Use the QuickBooks mobile app to snap and save photos of the receipts you need for your taxes. Keep all your expense info organized and in one place, so you never miss a deduction. Automatically bring in your bank and credit card transactions, and we’ll categorize them for you.

7.5

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

71Reviews

SAP Concur

Concur Expense

Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.

7.4

Composite
Score

Composite
Score

+68

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

110Reviews

Certify, Inc.

Certify

Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.

7.4

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

77%

Likeliness to
Recommend

Likeliness
to Recommend

11Reviews

Sage

Sage Intacct Time and Expense Management

Sage Intacct Time and Expense Management simplifies and accelerates the entire time and expense process. Your employees enter their time and expense data anytime, from anywhere. Managers are instantly alerted prompt reimbursement in the right currency. Maximize revenue and free your people to focus on client satisfaction—not administrative tasks—by making that process as simple and error-free as possible.

7.3

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

Workday, Inc.

Workday Expense Tracking and Reporting Software

Easily capture, submit, and approve expense reports—at work or on the go—with expense reporting software from Workday. The result? Lower costs, improved accuracy, better expense tracking, and faster reimbursements.

7.2

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

21Reviews

Expensify

Expensify

Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.

7.2

Composite
Score

Composite
Score

+66

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

12Reviews

Oracle

Oracle NetSuite Expense Management

NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.

6.7

Composite
Score

Composite
Score

+59

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

10Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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