Data Quadrant Awards 2018

Workforce Management


SoftwareReviews names WorkForce Software, Ceridian Dayforce, Kronos Workforce Management, and SumTotal Workforce Management as Workforce Management Data Quadrant Award Winners.


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Workforce Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

  • user satisfaction rankings
  • |
  • vendor capability comparisons
  • |
  • business value scores
  • |
  • individual feature evaluations
  • |
  • emotional connection to products
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Workforce Management Data Quadrant

Note The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists


WorkForce Software

WorkForce Software

The WorkForce Suite is a flexible, cloud-based solution for today's evolving global workforce. With parameterized best practices and a powerful rules engine, the WorkForce Suite can adapt with you as your organization grows and your needs change. Delivering real-time insights, packaged domain expertise, and future-proof capabilities to meet your business needs, the WorkForce Suite empowers organizations to reduce labor costs, simplify compliance, and boost employee engagement — all while maximizing operational efficiencies.

8.5

Composite
Score

Composite
Score

+82

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
36Reviews

Ceridian

Ceridian Dayforce

Dayforce is a global human capital management solution delivered in a single, reliable, end-to-end, SaaS application. Dayforce is a cloud application with one employee record, one user experience, and no interfaces among the native software modules, which results in ease of use, enhanced accessibility, and elimination of errors. Dayforce aligns the needs and interests of employees, managers, and administrators to deliver better bottom-line performance.

8.3

Composite
Score

Composite
Score

+81

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
190Reviews

Kronos

Kronos Workforce Management

Creating best-fit schedules, tracking time and attendance, administering absence and leave, and measuring productivity are vital to managing and retaining a high-performing workforce. Kronos® workforce management solutions are purpose-built for your industry to help you drive business outcomes by engaging your employees, controlling labour costs, increasing productivity, and minimizing compliance risk.

8.2

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
66Reviews

SumTotal Systems

SumTotal Workforce Management

Make Time & Attendance, Scheduling and Absence Management your competitive advantage to optimize productivity with total process automation, maintain compliance, and maximize top- and bottom-line growth. We help organizations of all sizes deploy the right number of people at the right time and place, and at the right cost with Workforce Management. Our Expense Management, Payroll & Benefits solutions take you further with common-sense technology that gets the job done quickly and accurately.

7.8

Composite
Score

Composite
Score

+76

Emotional
Footprint

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Badge Winner
31Reviews

Vendor Capability Awards


Availability and Quality of Training

Ceridian Dayforce

Badge Winner

Breadth of Features

Ceridian Dayforce

Badge Winner

Business Value Created

WorkForce Software

Badge Winner

Ease of Customization

WorkForce Software

Badge Winner

Ease of Data Integration

WorkForce Software

Badge Winner

Ease of IT Administration

Kronos Workforce Management

Badge Winner

Ease of Implementation

WorkForce Software

Badge Winner

Product Strategy and Rate of Improvement

Ceridian Dayforce

Badge Winner

Quality of Features

Ceridian Dayforce

Badge Winner

Usability and Intuitiveness

Kronos Workforce Management

Badge Winner

Vendor Support

Kronos Workforce Management

Badge Winner

Vendor Capability Awards


Availability and Quality of Training

Ceridian Dayforce


Breadth of Features

Ceridian Dayforce


Business Value Created

WorkForce Software


Ease of Customization

WorkForce Software


Ease of Data Integration

WorkForce Software


Ease of IT Administration

Kronos Workforce Management


Ease of Implementation

WorkForce Software


Product Strategy and Rate of Improvement

Ceridian Dayforce


Quality of Features

Ceridian Dayforce


Usability and Intuitiveness

Kronos Workforce Management


Vendor Support

Kronos Workforce Management


Other Evaluated Vendors


Infor

Infor Workbrain

Infor Workforce Management is a comprehensive solution that aligns labor management with corporate strategy. Integrated modules address forecasting and budgeting, scheduling, time and attendance, performance management, and compliance, streamlining processes to increase efficiency while encouraging employees to focus on activities that generate more value.

7.4

Composite
Score

Composite
Score

+74

Emotional
Footprint

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

29Reviews

ADP

ADP HR Solutions

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

7.2

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

338Reviews

Zoho

Zoho People

Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.

7.2

Composite
Score

Composite
Score

+65

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

JDA Software Group

JDA

JDA’s Workforce Management software transforms your employee team into one of your greatest strategic strengths. With JDA Workforce Management, you can create optimal, accurate schedules, plan the right long-range staffing, maximize productivity and provide advanced mobile capabilities that improve both service and communications. JDA makes your workforce work!

7.2

Composite
Score

Composite
Score

+69

Emotional
Footprint

Emotional
Footprint

65%

Likeliness to
Recommend

Likeliness
to Recommend

19Reviews

Paycom

Paycom HCM

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

7.1

Composite
Score

Composite
Score

+62

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

43Reviews

Workday

Workforce Planning

Create strategic workforce plans. Get the collaborative tools and insight your organization needs to build smarter workforce plans. With workforce planning from Workday, you can make better decisions and meet your business goals.

6.7

Composite
Score

Composite
Score

+59

Emotional
Footprint

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

18Reviews

Verint

Verint Workforce Management

An automated, unified, enterprise-wide workforce management solution to plan, forecast, and optimally schedule employees to match workload across your customer-serving departments.

6.7

Composite
Score

Composite
Score

+59

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

13Reviews

Oracle*

Oracle PeopleSoft HCM

Oracle's PeopleSoft Human Capital Management enables you to architect a global foundation for HR data and improved business processes. PeopleSoft Human Capital Management delivers a robust set of best-in-class human resources functionality that enables you to increase productivity, accelerate business performance, and lower your cost of ownership.

6.3

Composite
Score

Composite
Score

+45

Emotional
Footprint

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

135Reviews

For the full list of vendors in this space, click here.

About Gold Medal Awards and Software Reports

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). The top 5 vendors in a software category are eligible for awards pending composite scores achieve a sufficiently high satisfaction threshold.

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.

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