Customer Experience Awards 2018

Endpoint Protection


SoftwareReviews names Malwarebytes Endpoint Protection, Kaspersky Endpoint Security, and Microsoft System Center Endpoint Protection as Endpoint Protection Customer Experience Award Winners.


View Category

Endpoint Protection

Customer Experience Awards

The SoftwareReviews Customer Experience Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Our scoring methodology aggregates these ratings across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Customer Experience Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 emotional response areas, and how they compare against each other. Our Customer Experience Report covers all aspects of the vendor-client relationship.

View Preview

Measuring Customer Experience

Customer Experience Award rankings are scored using our “Net Emotional Footprint" index, which tracks responses across 26 emotional response areas that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. The following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Customer Experience Leaders


Malwarebytes

Malwarebytes Endpoint Protection

Malwarebytes Endpoint Protection (Cloud-managed) and Malwarebytes Endpoint Security (On-Premises) Protect your endpoints against cyberattacks with a multi-layered approach that leverages static and dynamic techniques at every stage of the attack chain.

+85

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

97% Security Protects

96% Integrity

96% Generosity

3% Negative 88% Positive
Badge Winner
31Reviews

Kaspersky

Kaspersky Endpoint Security

The most important factor in a corporate security strategy is a next-generation endpoint security platform, powered by a global intelligence network (Kaspersky Security Network), which provides a higher level of business processes and data protection together with a wide range of security capabilities to fight advanced threats.

+84

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

100% Reliable

96% Efficient

96% Friendly Negotiation

3% Negative 87% Positive
Badge Winner
27Reviews

Microsoft

Microsoft System Center Endpoint Protection

Built on System Center Configuration Manager, System Center Endpoint Protection provides a single, integrated platform that reduces your IT management and operating costs, in many cases using your existing client management infrastructure to deploy and manage your endpoint protection. The unified infrastructure also provides improved visibility into the security and compliance of your client systems.

+83

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

95% Caring

92% Efficient

92% Respectful

3% Negative 86% Positive
Badge Winner
39Reviews

Other Evaluated Vendors


Trend Micro

Trend Micro User Protection Solution

You need smarter security that follows your users. You need connected security that shares intelligence across security layers so you can consolidate your view of user activity across all threat vectors. And you need security that seamlessly moves from on-premises to cloud without impacting licensing or commercial agreements. You need User Protection from Trend Micro..

+68

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

89% Respectful

87% Generosity

87% Transparent

7% Negative 75% Positive
21Reviews

Sophos

Sophos Endpoint Protection

Next-generation endpoint security for today’s businesses—and tomorrow’s threats. Sophisticated yet simple advanced threat protection, web filtering, policy enforcement and antivirus combined.

+68

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

94% Reliable

93% Trustworthy

93% Saves Time

4% Negative 72% Positive
18Reviews

Webroot

Webroot Endpoint Protection Solutions

Webroot Endpoint Protection Solutions protects against APTs and other sophisticated malware. It replaces traditional antivirus or layers with existing security for comprehensive protection.

+68

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

91% Helps Innovate

91% Altruistic

91% Trustworthy

7% Negative 75% Positive
11Reviews

Intel Corporation

McAfee Complete Endpoint Protection

Today’s advanced attacks require more than traditional antivirus defenses. The good news is that it doesn’t have to be overwhelming thanks to McAfee Complete Endpoint Protection solutions. Our enterprise endpoint security solutions are centrally managed and defend against the full threat spectrum from zero-day exploits to advanced targeted attacks, protecting Windows, Macs, and Linux systems.

+64

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

83% Security Protects

83% Respectful

82% Saves Time

11% Negative 75% Positive
84Reviews

Check Point Software Technologies

Check Point Endpoint Security

Check Point endpoint security solutions include data security, network security, advanced threat prevention, forensics and remote access VPN for complete endpoint protection. To simplify security administration, our endpoint suite products can be managed using a single console.

+63

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

87% Respectful

86% Integrity

83% Helps Innovate

7% Negative 70% Positive
31Reviews

Avast

Avast Business Security Solutions

Defend against malware, phishing and virus attacks that expose your company to risk. Protect what matters most with on-premise or cloud-managed endpoint security.

+55

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

80% Continually Improving

80% Helps Innovate

80% Enables Productivity

12% Negative 67% Positive
10Reviews

Symantec

Symantec Endpoint Suite

Symantec Endpoint Suite removes complexity by combining products to provide layers of protection for your endpoints, mobile, and email infrastructure. It protects against malware and data loss with endpoint protection and encryption. It secures email servers and gateways from malware and spam while encrypting email to prevent data loss.

+44

Net Emotional Footprint

Net Emotional
Footprint

Strongest
Positive Emotions

82% Respectful

77% Integrity

71% Fair

20% Negative 64% Positive
53Reviews

For the full press release, click here. For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required
Or email us at hello@softwarereviews.com