Trend Micro Apex One Customer Reviews 2023

What is Trend Micro Apex One?

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Company Details

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Trend Micro Apex One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trend Micro Apex One.

84 Likeliness to Recommend

Down 1
Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 4
Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trend Micro Apex One?

4% Negative

6% Neutral

90% Positive

Pros

Altruistic
Client Friendly Policies
Friendly Negotiation
Trustworthy

Feature Ratings

Average 78

Mac OS support

85

Endpoint Detection and Response

83

Automated Remediation

83

Cross Platform Integration

82

Forensics

82

Port and Device Control

81

Ransomware Recovery and Removal

80

Dynamic Malware Detection

79

System Hardening

79

Application Containment Mechanisms

78

Centralized Management Portal

78

Vendor Capability Ratings

Average 78

Business Value Created

81

Vendor Support

81

Ease of Data Integration

80

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Customization

77

Quality of Features

76

Availability and Quality of Training

75

Ease of IT Administration

74

Also Featured in...

Data Loss Prevention

Score 8.0

View Trend Micro Apex One in this category (opens in a new tab)

Trend Micro Apex One Reviews

SaiFaneesh Y.

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic Product and easy to administer.

Likeliness to Recommend

6 / 10

What differentiates Trend Micro Apex One from other similar products?

It is lightweight and has a faster optimization engine and does not cause any issues to the devices it is installed with like CPU/Memory Utilization.

What is your favorite aspect of this product?

Easy to administer as it combines all the trend micro products into one management console and this is also a cloud platform hence no need to worry about installing a management console server,

What do you dislike most about this product?

The agent keeps getting disconnecting to the management console which then needs to be unloaded and loaded back to make it reflect back to the console.

What recommendations would you give to someone considering this product?

It is a fantastic product when it comes to Anti-virus platform.

Pros

Respectful
Continually Improving Product
Reliable
Enables Productivity

Cons

Commodity Features

Yurie Katri P.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Reliable and complete software

Likeliness to Recommend

9 / 10

What differentiates Trend Micro Apex One from other similar products?

Trend Micro's latest antivirus software provides a sense of security, and the functions are simple and easy to understand. When a threat is detected, it is recorded in the log so it is easy to see at a glance.

What is your favorite aspect of this product?

You can use your PC with peace of mind because it automatically performs a virus scan at a set time every day. In addition, pattern files are automatically updated, ensuring the latest security at all times. It was introduced as antivirus software in the company, but it gives a solid warning when accessing or downloading suspicious sites, so you can avoid virus threats and use your PC or tablet with peace of mind. Recently the number of employees who easily open email attachments have decreased, but there are still many cases where newly hired employees use LANs and get caught by viruses that are quickly neutralized with Trend Micro

What do you dislike most about this product?

Since the PC performance becomes extremely slow when scanning for viruses, I would like you to reduce the processing load a bit more by distributing the processing.

What recommendations would you give to someone considering this product?

The unit price is low, which is reasonable for businesses. You can use the Internet safely because it automatically updates itself with the latest pattern file and performs a virus scan daily at a particular time. It guarantees high security.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

Shailendra Kumar K.

Role: Operations
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Less costly, full of Features

Likeliness to Recommend

10 / 10

What differentiates Trend Micro Apex One from other similar products?

Dashboard and reporting features are very good

What is your favorite aspect of this product?

Integration with XDR

What do you dislike most about this product?

Mitre framework mapping feature is not available

What recommendations would you give to someone considering this product?

Mind blowing product, especially DLP is big adventage

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Trend Micro Apex One Comparisons

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Trend Micro Apex One

Trend Micro Apex One

What is Trend Micro Apex One?

Company Details

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Awards & Recognition

Trend Micro Apex One Ratings

84 Likeliness to Recommend

Down 1Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Up 4Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Trend Micro Apex One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds (e.g. trigger scripts to address low disk space alerts).

Cross Platform Integration Open API and net sec appliance integration with NGFW, SIEM, IPS/IDS, Automated Network Quarantining, DLP, Data Discovery, and Threat Intelligence.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

System Hardening Automated vulnerability patching and vulnerability assessment.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Data Loss Prevention

Trend Micro Apex One Reviews

SaiFaneesh Y.

Fantastic Product and easy to administer.

Likeliness to Recommend

Pros

Cons

Yurie Katri P.

Reliable and complete software

Likeliness to Recommend

Pros

Shailendra Kumar K.

Less costly, full of Features

Likeliness to Recommend

Pros

Most Popular Trend Micro Apex One Comparisons

Malwarebytes Endpoint Detection and Response

Trellix Endpoint Security

Kaspersky Endpoint Security for Business

Symantec Endpoint Security

Microsoft Defender for Endpoint

Avast Business Security

Down 1
Since last award

Up 4
Since last award

Feature Ratings

Mac OS support

Endpoint Detection and Response

Automated Remediation

Cross Platform Integration

Forensics

Port and Device Control

Ransomware Recovery and Removal

Dynamic Malware Detection

System Hardening

Application Containment Mechanisms

Centralized Management Portal

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Quality of Features

Availability and Quality of Training

Ease of IT Administration