The increase of confirmed COVID-19 cases outside of China has negatively impacted the US stock market, with the exception of one sector: web conferencing tools.
Indeed, Zoom Video shares climbed inversely to the market’s rapid downward trend. Zoom’s stock rose 3.2% on 24 February and went on to break its all-time high as the week progressed.
Zoom’s solutions have surged in demand due employees’ need to work remotely and avoid contracting COVID-19. US employees in China have especially led this demand.
Source: SoftwareReviews Scorecard for Zoom. Accessed February 26, 2020
The remarkable staying power of capitalism is its ability to adapt to changing global preferences – whether it is from selling the Guy Fawkes masks that made up the 99% Occupy Movement or increasing the value of web conferencing tools from a looming pandemic. On this latter point, Zoom is especially benefitting from this potential global crisis: it offers a great business continuity solution for working remotely and avoiding the worst of the COVID-19 spread.
Web conferencing capabilities have improved dramatically over the past ten years and Zoom has become the “go to” web conferencing best-of-breed software. SoftwareReviews labels Zoom as a market leader, in no small part due to Zoom’s simplicity of use and installation. While Zoom may fall marginally short of the benefits Cisco Webex is now offering through Webex Assistant to Meetings (such as machine learning and sentiment analysis), Info-Tech members looking for a quick-to-install web conferencing tool will not go far wrong with Zoom.
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
Automation is not a silver bullet solution to your workforce productivity challenges. Optimization and automation (optimation) must be used together to remove root cause inefficiencies and best use the features and capabilities of your automation solutions.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.