Zoom Offers Range of Services to Help Combat COVID-19
Zoom has offered a range of new services to help those affected by the COVID-19 outbreak. The news follows the shares of web conferencing tools climbing as persons affected by the outbreak are preferring to work remotely.
Key takeaways include:
- The 40-minute limit on meetings with more than two participants has been removed for Zoom’s Basic users in China.
- An assurance of maximum reliability amid capacity increases.
- A scheduling of informational sessions and on-demand resources to ensure training and support for Zoom’s platform.
- Providing free services and technical support to NGOs to help with disaster relief efforts; this includes using Zoom video webinars to train thousands of mental health counselors.
- Launching a Zoom video conference platform in cooperation with the China Educational Information Platform, supporting online education and research in China.
- Doctors are using Zoom’s high-definition video meetings for telemedicine enablement.
CEO Eric Yuan of Zoom commented: “It’s my responsibility as Zoom’s CEO — and Zoom’s unique responsibility as a company — to do everything in our power to support those impacted by the coronavirus outbreak.”
Source: SoftwareReviews Scorecard for Zoom. Accessed February 26, 2020
It is welcome that Zoom is leveraging its position as one of the foremost web conferencing tools in the world to aid those impacted by the COVID-19 outbreak. Given web conferencing tools are booming from this potential global pandemic, it is only right that market leader Zoom should lead the way in social responsibility.
These additional features offered by Zoom center the web conferencing vendor as a reliable business continuity solution – at least in China. This is especially when Basic users in China can now have unlimited collaboration time over Zoom. Other web conferencing tools in a position to help those affected by COVID-19 must follow suit or risk their customers jumping ship to use the simplicity of Zoom’s platform.
Want to Know More?
Acronis Offers a Unique Endpoint Protection and Data Recovery Package Tailored for the Small to Medium-Sized Business
Acronis hopes to overtake many competitors in the data recovery and endpoint protection solution space by forging partnerships with many MSSPs and appealing to the SMB market. The company has doubled down by hiring the former CEO of GoDaddy, who is committed to reinvesting in its technology and increasing and improving its product line.
Zoho Announces Trident to Power Workplace’s UCaaS Capabilities
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
Next-Gen EDR/MDR/XDR – Field Effect Covalence
Field Effect Covalence is an EDR/MDR/XDR offering that translates chaos into order.
Will Avaya’s Five-Step Transformation Strategy Generate a Stronger Outlook for 2023?
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
Informatica World 2022 Highlights
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Are You In or Out? How to Source Application Development
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
UCaaS in 2022: Top Three Trends
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect 2021: Trends and Keynote Highlights
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
Front Continues Aggressive Growth and Product Innovations
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.