August 05, 2020 IBM Raises Price on Software Support; Shoves Customers Toward the Cloud
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
July 30, 2020 Google Announces Major G-Suite Updates
Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.
July 30, 2020 Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.
July 23, 2020 Zoom Sets Its Sights on WFH With Zoom for Home
Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.
July 23, 2020 NEC and Intermedia Announce UNIVERGE BLUE
NEC customers now have access to a new set of cloud-based communications and collaboration solutions through NEC’s partnership with Intermedia, a cloud communications provider. Primarily aimed at SMEs, this new set of solutions is titled UNIVERGE BLUE.
July 23, 2020 Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
July 22, 2020 University Researchers Use AI to Highlight Zoom’s Privacy Risks
University researchers used artificial intelligence in an experiment to determine the extent of privacy risks that come with the use of this web conferencing tool. Publicly available data scraped from social networks was cross-referenced as part of this research.
July 22, 2020 Noncompliance in O365 or M365 With Microsoft Is as Easy as Counting From One to Three
With lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future.
July 20, 2020 New Updates for Alcatel-Lucent’s Rainbow
Alcatel-Lucent Enterprise has released a series of updates for their UCaaS offering, Rainbow. These updates cover aesthetics, video conferencing, and time management.
July 10, 2020 Zoom Hires Jason Lee as Chief Information Security Officer
As Zoom approaches the end of its 90 day moratorium on enhancements to focus on security, the company names Jason Lee, SalesForce’s former SVP of Security Operations, as its new CISO.
July 10, 2020 When Rightsizing Your Microsoft Agreement, Beware of the Consequences of Firstline Worker Licenses
Firstline worker licenses can be a cost-effective licensing vehicle but could reduce your discount tier or disqualify you from an Enterprise Agreement.
June 24, 2020 The Enterprise Applications Journey: Transform Your Applications Practice From Firefighter to Innovator and Keep It There!
An enterprise applications practice holds the key to an organization’s technology tool chest. As applications practitioners, it is our responsibility to recognize the compelling events that drive a need for technology change.
June 12, 2020 Can Microsoft Teams Be Used for Townhall Meetings?
Moving townhall meetings online can present a range of virtual problems – not least, which web conferencing tool to use! This note explores how Microsoft Teams can be used by governmental bodies to remotely host their townhalls and other public engagements.
June 12, 2020 Choose a Right-Sized Videoconferencing Hardware Solution
Upgrading one’s videoconferencing hardware is an important long-term investment that revolves around several decision points. This note offers a process for thinking about these decision points.
June 12, 2020 Two New Zoom Vulnerabilities Uncovered – Upgrade Now!
Two new vulnerabilities in Zoom’s web conferencing software were discovered in early June 2020. The vulnerabilities could allow malicious actors the ability to execute arbitrary code on target hosts and exploit path traversal vulnerabilities in the software. Zoom’s latest update addresses and remediates the vulnerabilities.
June 12, 2020 Zoom to Provide Strong Encryption for Paying Customers and Educational Institutions
Zoom’s security consultant has announced that it will be providing strong encryption to paying customers and educational users of its web conferencing service. The move is being made in consultation with industry security consultants and privacy advocates.
June 09, 2020 RingCentral Video Launches, a Departure From Its Zoom Partnership
RingCentral has launched RingCentral Video, a videoconferencing service integrated into its unified communications platform. This is a move that steers the company away from its partnership with Zoom Video Communications.
June 03, 2020 Software for Virtual AGMs and Shareholder Meetings
Remote annual general meetings and shareholder meetings have certain end-user requirements that cannot be fully met by standard go-to web conferencing tools. Explore what other software options are available in this marketspace.
May 22, 2020 New York State Leads the Charge in Upcoming Zoom Security Enhancements
The Office of the Attorney General of the State of New York has reached a settlement with Zoom Video Communications. The agreement promises enhanced data security and user controls.
May 22, 2020 Verizon Acquires BlueJeans for $400-500 Million
Verizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted video-conferencing solutions for telehealth, eLearning, and field service work.
April 30, 2020 Webex Meetings Update Aims to Improve Intuitive Joining
With an update that makes it easier for new and existing users to jump into a meeting, Cisco’s Webex is looking to address one of the few areas where it’s not rated at the very top of the pack.