Stackify has changed the pricing model for its APM tool, Retrace. This change in pricing is in line with usage-based shifts in technology along with changing architectures.
Earlier this year, software vendor Stackify began phasing in a new pricing model for Retrace, its application performance monitoring (APM) tool.
Unlike most traditional APM tools, such as Dynatrace and AppDynamics, which tend to be more focused on the needs of infrastructure and operations teams, Retrace is an APM tool marketed primarily to developers as a way to improve performance and quality of their code.
Retrace is a Software as a Service (SaaS) solution. Users install the Retrace agent on their physical or virtual machines to collect log data, errors, and exceptions. These agents send the data to Retrace, where it is centralized for analysis and reporting to generate actionable insights. Retrace users can log in through their browser to analyze performance using the graphical user interface (GUI).
In its older pricing model, Stackify charged Retrace users in a very traditional way: based on the number of agents deployed across their infrastructure. Each physical or virtual machine would require an agent for visibility into the performance of applications running on that box.
In the new model, Retrace will no longer be priced per agent, but instead based on the number of traces, number of logs, and log retention period that customers use, as detailed on Retrace’s pricing page.
This change from an agent-based to a trace- and log-based pricing model is in line with other changes Info-Tech has observed in enterprise IT, both in technology usage and in changing architectures.
As is evident in the rise of cloud services such as AWS Lambda and Elasticsearch, many organizations have become more comfortable with paying according to usage-based models such as queries or API calls rather than other arbitrary elements such as the number of users of an application.
The old agent-based model posed a number of problems – for instance, organizations that run larger numbers of smaller instances in the cloud to use for horizontal scaling end up paying more in licensing than if they were to vertically scale their cloud instances by increasing the CPU and memory of the individual instances.
Some users might be inclined to try to save money on licensing by packing multiple applications onto a single machine – something that was common back in the days of physical servers on premises but was quickly abandoned with the rise of virtualization allowing for improved segmentation of applications and services and simplified administration of the VMs.
In short, a per-agent model means that a customer running the same workloads and using Retrace for the same use cases might pay vastly different fees depending on the customer’s underlying architecture. And this doesn’t even address the added complexities of the agent-based model if the organization is running applications in containers.
Abandoning the agent-based model in favor of a usage-based model makes a good deal of sense for Stackify’s customers. Indeed, in a briefing with Info-Tech, Stackify representatives noted that this change was driven by comments that customers had, as well as by Stackify’s mission to make the solution more widely available by making it more affordable for individual developers.
Field Effect Covalence is an EDR/MDR/XDR offering that translates chaos into order.
To revitalize and strengthen business transformation, Avaya has outlined a five-step plan for restructuring its product lines, go-to-market strategy, and balance sheet. This tech note evaluates these five steps, highlighting the main contingencies for each step’s successful rollout.
Zoho, a multinational software and web-based business tool provider, has announced the launch of Trident – a hub that brings Zoho’s pre-existing and new unified communications capabilities into a single pane of glass. How will Trident’s addition to Workplace impact customer migrations from Microsoft and Google.
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.