Mergers and acquisitions are challenging for many IT leaders in small enterprises. Use Info-Tech’s resources to assist with appropriate due diligence and prepare for eventual integration.
Situation: A long-time Info-Tech member joins a large professional services firm spread across several Canadian provinces with smaller operations in South America and the southern United States. Within a few months, her new company is acquired by a private equity (PE) firm as part of a strategy to consolidate that particular corner of the market.
Complication: The acquisition changes the role of IT and the newly minted CIO. She had expected to fulfill a largely operational role, but now has a much more strategic one. The PE partners expect her to be involved in due diligence as they pursue new acquisition targets. She is excited by the change in role, but also intimidated due to her lack of familiarity with mergers and acquisitions.
She needs to get up to speed. Fast.
Info-Tech’s blueprints and tools are valuable starting points for getting IT leaders up to speed quickly with their M&A-related responsibilities.
On May 24-25, Informatica held its annual conference in Las Vegas – the first time “in-person” since the beginning of the COVID-19 pandemic.
Custom application development is a strategic differentiator in the digital economy. Organizations need to make good decisions on how to insource or outsource that development or they risk bad software … and worse results.
This note highlights the top three trends to watch for in the 2022 UCaaS marketspace: AR/VR digital workspaces will see sustained investment; UCaaS and customer experience management technologies will continue to blend; and speech functionality will become more sophisticated through AI-driven technology.
Enterprise Connect is North America’s premier conference for advances in communications, collaboration, and customer experience technologies. In this note, Thomas Randall provides his trends and keynote highlights for Enterprise Connect 2021, held September 27 to 29.
On October 6, 2021, Front briefed Info-Tech on their latest product functionality and roadmap, alongside their growth in the EMEA region. Front – a unified customer experience platform provider – offers a centralized communications hub that enables the fluid interchange of information for both internal and external communications.
On October 8, 2021, BlueJeans by Verizon announced their “Next-Generation BlueJeans” suite and partnership with Google Glass. The Next-Generation suite ties BlueJeans Meetings to two new products: BlueJeans Spaces and BlueJeans Collab Board.
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
Automation is not a silver bullet solution to your workforce productivity challenges. Optimization and automation (optimation) must be used together to remove root cause inefficiencies and best use the features and capabilities of your automation solutions.
At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom’s core videoconferencing platform; expansions for Zoom Phone and Zoom Events; and the introduction of Zoom’s Video Engagement Center.