Krow, a customer-centric professional services automation (PSA) solution, announced new features in its fall 2019 release. The Salesforce-native software, which builds long-term customer relationships for better service delivery and customer experience, has added the following features:
Above: Services offered by Krow
Courtesy: Krow Software
In addition to these new features, Krow recently launched a free PSA solution for startups and small businesses. These companies can use Krow services such as client project management, onboarding, collaboration, expense tracking, and billing free-of-charge. The free software can be used for unlimited users, unlimited projects, and unlimited invoices at these companies.
Now startups and small companies can leverage Krow’s features free of charge. However, you should pay the $15 per month fee if you want to use more advanced features such as project and client collaboration. You should always consider what your business requires. If you don’t need an advanced feature, save your money and use free features. Always consider what would be needed in your business and leverage third-party solutions accordingly.
Vendor Landscape: Enterprise Service Desk Software